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Bay City, MI metro area · BLS May 2025 · Updated

How much does a customer service representative make in Bay City, MI?

In the Bay City, MI metropolitan area, customer service representatives earned a median of $38,880 a year ($18.69 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 330 of these jobs there. That is 15% below the $45,620 median for all jobs in the metro. The middle 80% earned between $27,780 and $57,080; these percentiles do not measure years of experience. Applying 2026 federal and Michigan tax rules to the median leaves an estimated $32,018 in take-home pay.

Customer service representative pay in Bay City, MI at a glance

Median salary

$38,880$18.69 per hour · $3,240 monthly · BLS May 2025
10th percentile$27,780$13.35/hr
25th percentile$34,240$16.46/hr
75th percentile$46,330$22.28/hr
90th percentile$57,080$27.44/hr
Jobs in this metro330Location quotient 0.58 (U.S. = 1.00)
Against all jobs here15% belowAll-jobs median $45,620
Against Michigan12% belowStatewide median $43,950
Against the U.S.13% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $39,000 a year leaves after tax in MichiganFederal tax, FICA and Michigan withholding on that salary, with the other 49 states beside it.
By the hour$19 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $39,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $39,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation Michigan publishes a wage forThe biggest employers, the best paid, and what is distinctive about Michigan.

Customer service representative salary in Bay City, MI after taxes

$38,880
$15,000$80,000
Filing status:
Gross salary breakdown$38,880
Net 82%
Fed 6%
MI 4%
FICA 8%
Annual take-home$32,018After all taxes
Monthly deposit$2,668Estimated per month
Biweekly paycheck$1,231Every 2 weeks (26/yr)
Effective tax rate17.7%Total tax burden
Federal income tax$2,486 / yr
Michigan state income tax$1,402 / yr
FICA (Social Security & Medicare)$2,974 / yr
Customize deductions in full Michigan calculator

Customer service representatives pay range in Bay City, MI, hourly and yearly

BLS May 2025 estimates for the Bay City, MI metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Bay City, MI metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (MI)
10th percentile$13.35/hr$2,315$27,780$23,557
25th percentile$16.46/hr$2,853$34,240$28,487
MedianMedian$18.69/hr$3,240$38,880$32,018
75th percentile$22.28/hr$3,861$46,330$37,688
90th percentile$27.44/hr$4,757$57,080$45,869

Is $38,880 a good salary in Bay City, MI?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$61,763Census Bureau ACS
Local price level (U.S. = 100)91.98.1% below national average
One paycheck vs. a household63%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

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Customer service representatives pay in other Michigan metros

Metros in the same state that are closest in size to Bay City, MI. A statewide average can hide differences this large.

Customer service representative pay in Bay City, MI: common questions

What is the median salary for customer service representatives in Bay City, MI?

The BLS median annual wage for customer service representatives in the Bay City, MI metro area was $38,880 in May 2025, about $3,240 a month or $18.69 an hour. Statewide, the Michigan median for this job is $43,950, so the metro pays 12% below the state.

What is the hourly pay for customer service representatives in Bay City, MI?

The median hourly wage for customer service representatives in Bay City, MI was $18.69 in the BLS survey. One in ten earned less than $13.35 an hour and one in ten earned more than $27.44.

How many customer service representatives work in Bay City, MI?

BLS estimated 330 jobs for customer service representatives in the metro in May 2025, or 9.7 of every 1,000 jobs. Its location quotient of 0.58 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Bay City, MI?

BLS wage estimates for customer service representatives in Bay City, MI run from $27,780 at the 10th percentile to $34,240 at the 25th, $46,330 at the 75th, and $57,080 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Bay City, MI?

On a median gross salary of $38,880, an estimated $32,018 lands in net take-home pay per year ($1,231 biweekly) for a single filer claiming the standard deduction in Michigan in 2026. Total tax withholding equals $6,862 (an effective rate of 17.6%).

How much do customer service representatives make per month in Bay City, MI?

On the median annual salary of $38,880, gross monthly income is $3,240. After federal, FICA, and Michigan state income taxes, estimated net take-home pay is $2,668 per month (or $1,231 every two weeks).

Is $38,880 a good salary in Bay City, MI?

At $38,880, the median salary for customer service representatives is 63% of the Bay City, MI median household income ($61,763). It is 15% below the $45,620 median for all jobs in the metro. The BEA regional price parity is 91.9, so prices here run 8.1% below the U.S. average.