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Bloomington, IL metro area · BLS May 2025 · Updated

How much does a customer service representative make in Bloomington, IL?

In the Bloomington, IL metropolitan area, customer service representatives earned a median of $39,120 a year ($18.81 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 1,280 of these jobs there. That is 26% below the $53,140 median for all jobs in the metro. The middle 80% earned between $31,200 and $57,660; these percentiles do not measure years of experience. Applying 2026 federal and Illinois tax rules to the median leaves an estimated $31,821 in take-home pay.

Customer service representative pay in Bloomington, IL at a glance

Median salary

$39,120$18.81 per hour · $3,260 monthly · BLS May 2025
10th percentile$31,200$15.00/hr
25th percentile$34,200$16.44/hr
75th percentile$47,850$23.01/hr
90th percentile$57,660$27.72/hr
Jobs in this metro1,280Location quotient 0.87 (U.S. = 1.00)
Against all jobs here26% belowAll-jobs median $53,140
Against Illinois15% belowStatewide median $46,130
Against the U.S.13% belowNational median $44,770

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Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $39,000 a year leaves after tax in IllinoisFederal tax, FICA and Illinois withholding on that salary, with the other 49 states beside it.
By the hour$19 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $39,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $39,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation Illinois publishes a wage forThe biggest employers, the best paid, and what is distinctive about Illinois.

Customer service representative salary in Bloomington, IL after taxes

$39,120
$15,000$80,000
Filing status:
Gross salary breakdown$39,120
Net 81%
Fed 6%
IL 5%
FICA 8%
Annual take-home$31,821After all taxes
Monthly deposit$2,652Estimated per month
Biweekly paycheck$1,224Every 2 weeks (26/yr)
Effective tax rate18.7%Total tax burden
Federal income tax$2,514 / yr
Illinois state income tax$1,792 / yr
FICA (Social Security & Medicare)$2,993 / yr
Customize deductions in full Illinois calculator

Customer service representatives pay range in Bloomington, IL, hourly and yearly

BLS May 2025 estimates for the Bloomington, IL metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Bloomington, IL metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (IL)
10th percentile$15.00/hr$2,600$31,200$25,850
25th percentile$16.44/hr$2,850$34,200$28,112
MedianMedian$18.81/hr$3,260$39,120$31,821
75th percentile$23.01/hr$3,988$47,850$38,404
90th percentile$27.72/hr$4,805$57,660$45,800

Is $39,120 a good salary in Bloomington, IL?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$79,905Census Bureau ACS
Local price level (U.S. = 100)93.56.5% below national average
One paycheck vs. a household49%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

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Customer service representatives pay in other Illinois metros

Metros in the same state that are closest in size to Bloomington, IL. A statewide average can hide differences this large.

Customer service representative pay in Bloomington, IL: common questions

What is the median salary for customer service representatives in Bloomington, IL?

The BLS median annual wage for customer service representatives in the Bloomington, IL metro area was $39,120 in May 2025, about $3,260 a month or $18.81 an hour. Statewide, the Illinois median for this job is $46,130, so the metro pays 15% below the state.

What is the hourly pay for customer service representatives in Bloomington, IL?

The median hourly wage for customer service representatives in Bloomington, IL was $18.81 in the BLS survey. One in ten earned less than $15.00 an hour and one in ten earned more than $27.72.

How many customer service representatives work in Bloomington, IL?

BLS estimated 1,280 jobs for customer service representatives in the metro in May 2025, or 14.5 of every 1,000 jobs. Its location quotient of 0.87 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Bloomington, IL?

BLS wage estimates for customer service representatives in Bloomington, IL run from $31,200 at the 10th percentile to $34,200 at the 25th, $47,850 at the 75th, and $57,660 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Bloomington, IL?

On a median gross salary of $39,120, an estimated $31,821 lands in net take-home pay per year ($1,224 biweekly) for a single filer claiming the standard deduction in Illinois in 2026. Total tax withholding equals $7,299 (an effective rate of 18.7%).

How much do customer service representatives make per month in Bloomington, IL?

On the median annual salary of $39,120, gross monthly income is $3,260. After federal, FICA, and Illinois state income taxes, estimated net take-home pay is $2,652 per month (or $1,224 every two weeks).

Is $39,120 a good salary in Bloomington, IL?

At $39,120, the median salary for customer service representatives is 49% of the Bloomington, IL median household income ($79,905). It is 26% below the $53,140 median for all jobs in the metro. The BEA regional price parity is 93.5, so prices here run 6.5% below the U.S. average.