Columbia, SC metro area · BLS May 2025 · Updated

How much does a customer service representative make in Columbia, SC?

In the Columbia, SC metropolitan area, customer service representatives earned a median of $37,430 a year ($18.00 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 10,430 of these jobs there. That is 19% below the $46,430 median for all jobs in the metro. The middle 80% earned between $30,000 and $54,490; these percentiles do not measure years of experience. Applying 2026 federal and South Carolina tax rules to the median leaves an estimated $31,809 in take-home pay.

Customer service representative pay in Columbia, SC at a glance

Median salary

$37,430$18.00 per hour · $3,119 monthly · BLS May 2025
10th percentile$30,000$14.43/hr
25th percentile$35,400$17.02/hr
75th percentile$45,210$21.74/hr
90th percentile$54,490$26.20/hr
Jobs in this metro10,430Location quotient 1.59 (U.S. = 1.00)
Against all jobs here19% belowAll-jobs median $46,430
Against South Carolina4% belowStatewide median $38,860
Against the U.S.16% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Columbia, SC after taxes

$37,430
$15,000$75,000
Filing status:
Gross salary breakdown$37,430
Net 85%
Fed 6%
SC 1%
FICA 8%
Annual take-home$31,809After all taxes
Monthly deposit$2,651Estimated per month
Biweekly paycheck$1,223Every 2 weeks (26/yr)
Effective tax rate15%Total tax burden
Federal income tax$2,312 / yr
South Carolina state income tax$446 / yr
FICA (Social Security & Medicare)$2,863 / yr

Customer service representatives pay range in Columbia, SC, hourly and yearly

BLS May 2025 estimates for the Columbia, SC metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Columbia, SC metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (SC)
10th percentile$14.43/hr$2,500$30,000$25,987
25th percentile$17.02/hr$2,950$35,400$30,218
MedianMedian$18.00/hr$3,119$37,430$31,809
75th percentile$21.74/hr$3,768$45,210$37,824
90th percentile$26.20/hr$4,541$54,490$44,665

Is $37,430 a good salary in Columbia, SC?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$68,359Census Bureau ACS
Local price level (U.S. = 100)93.76.3% below national average
One paycheck vs. a household54.8%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Columbia, SC: common questions

What is the median salary for customer service representatives in Columbia, SC?

The BLS median annual wage for customer service representatives in the Columbia, SC metro area was $37,430 in May 2025, about $3,119 a month or $18.00 an hour. Statewide, the South Carolina median for this job is $38,860, so the metro pays 4% below the state.

What is the hourly pay for customer service representatives in Columbia, SC?

The median hourly wage for customer service representatives in Columbia, SC was $18.00 in the BLS survey. One in ten earned less than $14.43 an hour and one in ten earned more than $26.20.

How many customer service representatives work in Columbia, SC?

BLS estimated 10,430 jobs for customer service representatives in the metro in May 2025, or 26.5 of every 1,000 jobs. Its location quotient of 1.59 means the job is more concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Columbia, SC?

BLS wage estimates for customer service representatives in Columbia, SC run from $30,000 at the 10th percentile to $35,400 at the 25th, $45,210 at the 75th, and $54,490 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Columbia, SC?

On a median gross salary of $37,430, an estimated $31,809 lands in net take-home pay per year ($1,223 biweekly) for a single filer claiming the standard deduction in South Carolina in 2026. Total tax withholding equals $5,621 (an effective rate of 15%).

How much do customer service representatives make per month in Columbia, SC?

On the median annual salary of $37,430, gross monthly income is $3,119. After federal, FICA, and South Carolina state income taxes, estimated net take-home pay is $2,651 per month (or $1,223 every two weeks).

Is $37,430 a good salary in Columbia, SC?

At $37,430, the median salary for customer service representatives is 54.8% of the Columbia, SC median household income ($68,359). It is 19% below the $46,430 median for all jobs in the metro. The BEA regional price parity is 93.7, so prices here run 6.3% below the U.S. average.