Eugene-Springfield, OR metro area · BLS May 2025 · Updated

How much does a customer service representative make in Eugene-Springfield, OR?

In the Eugene-Springfield, OR metropolitan area, customer service representatives earned a median of $45,880 a year ($22.06 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 1,570 of these jobs there. That is 8% below the $49,680 median for all jobs in the metro. The middle 80% earned between $34,250 and $63,830; these percentiles do not measure years of experience. Applying 2026 federal and Oregon tax rules to the median leaves an estimated $36,135 in take-home pay.

Customer service representative pay in Eugene-Springfield, OR at a glance

Median salary

$45,880$22.06 per hour · $3,823 monthly · BLS May 2025
10th percentile$34,250$16.47/hr
25th percentile$39,050$18.77/hr
75th percentile$54,180$26.05/hr
90th percentile$63,830$30.69/hr
Jobs in this metro1,570Location quotient 0.59 (U.S. = 1.00)
Against all jobs here8% belowAll-jobs median $49,680
Against Oregon3% belowStatewide median $47,450
Against the U.S.2% aboveNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Eugene-Springfield, OR after taxes

$45,880
$15,000$95,000
Filing status:
Gross salary breakdown$45,880
Net 79%
Fed 7%
OR 6%
FICA 8%
Annual take-home$36,135After all taxes
Monthly deposit$3,011Estimated per month
Biweekly paycheck$1,390Every 2 weeks (26/yr)
Effective tax rate21.2%Total tax burden
Federal income tax$3,326 / yr
Oregon state income tax$2,909 / yr
FICA (Social Security & Medicare)$3,510 / yr

Customer service representatives pay range in Eugene-Springfield, OR, hourly and yearly

BLS May 2025 estimates for the Eugene-Springfield, OR metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Eugene-Springfield, OR metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (OR)
10th percentile$16.47/hr$2,854$34,250$27,686
25th percentile$18.77/hr$3,254$39,050$31,173
MedianMedian$22.06/hr$3,823$45,880$36,135
75th percentile$26.05/hr$4,515$54,180$42,165
90th percentile$30.69/hr$5,319$63,830$49,176

Is $45,880 a good salary in Eugene-Springfield, OR?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$71,544Census Bureau ACS
Local price level (U.S. = 100)101.61.6% above national average
One paycheck vs. a household64.1%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Eugene-Springfield, OR: common questions

What is the median salary for customer service representatives in Eugene-Springfield, OR?

The BLS median annual wage for customer service representatives in the Eugene-Springfield, OR metro area was $45,880 in May 2025, about $3,823 a month or $22.06 an hour. Statewide, the Oregon median for this job is $47,450, so the metro pays 3% below the state.

What is the hourly pay for customer service representatives in Eugene-Springfield, OR?

The median hourly wage for customer service representatives in Eugene-Springfield, OR was $22.06 in the BLS survey. One in ten earned less than $16.47 an hour and one in ten earned more than $30.69.

How many customer service representatives work in Eugene-Springfield, OR?

BLS estimated 1,570 jobs for customer service representatives in the metro in May 2025, or 9.9 of every 1,000 jobs. Its location quotient of 0.59 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Eugene-Springfield, OR?

BLS wage estimates for customer service representatives in Eugene-Springfield, OR run from $34,250 at the 10th percentile to $39,050 at the 25th, $54,180 at the 75th, and $63,830 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Eugene-Springfield, OR?

On a median gross salary of $45,880, an estimated $36,135 lands in net take-home pay per year ($1,390 biweekly) for a single filer claiming the standard deduction in Oregon in 2026. Total tax withholding equals $9,745 (an effective rate of 21.2%).

How much do customer service representatives make per month in Eugene-Springfield, OR?

On the median annual salary of $45,880, gross monthly income is $3,823. After federal, FICA, and Oregon state income taxes, estimated net take-home pay is $3,011 per month (or $1,390 every two weeks).

Is $45,880 a good salary in Eugene-Springfield, OR?

At $45,880, the median salary for customer service representatives is 64.1% of the Eugene-Springfield, OR median household income ($71,544). It is 8% below the $49,680 median for all jobs in the metro. The BEA regional price parity is 101.6, so prices here run 1.6% above the U.S. average.