Florence-Muscle Shoals, AL metro area · BLS May 2025 · Updated

How much does a customer service representative make in Florence-Muscle Shoals, AL?

In the Florence-Muscle Shoals, AL metropolitan area, customer service representatives earned a median of $37,520 a year ($18.04 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 650 of these jobs there. That is 6% below the $39,740 median for all jobs in the metro. The middle 80% earned between $29,960 and $51,420; these percentiles do not measure years of experience. Applying 2026 federal and Alabama tax rules to the median leaves an estimated $30,807 in take-home pay.

Customer service representative pay in Florence-Muscle Shoals, AL at a glance

Median salary

$37,520$18.04 per hour · $3,127 monthly · BLS May 2025
10th percentile$29,960$14.40/hr
25th percentile$34,300$16.49/hr
75th percentile$44,980$21.63/hr
90th percentile$51,420$24.72/hr
Jobs in this metro650Location quotient 0.69 (U.S. = 1.00)
Against all jobs here6% belowAll-jobs median $39,740
Against Alabama2% belowStatewide median $38,400
Against the U.S.16% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Florence-Muscle Shoals, AL after taxes

$37,520
$15,000$80,000
Filing status:
Gross salary breakdown$37,520
Net 82%
Fed 6%
AL 4%
FICA 8%
Annual take-home$30,807After all taxes
Monthly deposit$2,567Estimated per month
Biweekly paycheck$1,185Every 2 weeks (26/yr)
Effective tax rate17.9%Total tax burden
Federal income tax$2,322 / yr
Alabama state income tax$1,520 / yr
FICA (Social Security & Medicare)$2,870 / yr

Customer service representatives pay range in Florence-Muscle Shoals, AL, hourly and yearly

BLS May 2025 estimates for the Florence-Muscle Shoals, AL metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Florence-Muscle Shoals, AL metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (AL)
10th percentile$14.40/hr$2,497$29,960$25,081
25th percentile$16.49/hr$2,858$34,300$28,366
MedianMedian$18.04/hr$3,127$37,520$30,807
75th percentile$21.63/hr$3,748$44,980$36,473
90th percentile$24.72/hr$4,285$51,420$41,364

Is $37,520 a good salary in Florence-Muscle Shoals, AL?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$61,891Census Bureau ACS
Local price level (U.S. = 100)84.815.2% below national average
One paycheck vs. a household60.6%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Florence-Muscle Shoals, AL: common questions

What is the median salary for customer service representatives in Florence-Muscle Shoals, AL?

The BLS median annual wage for customer service representatives in the Florence-Muscle Shoals, AL metro area was $37,520 in May 2025, about $3,127 a month or $18.04 an hour. Statewide, the Alabama median for this job is $38,400, so the metro pays 2% below the state.

What is the hourly pay for customer service representatives in Florence-Muscle Shoals, AL?

The median hourly wage for customer service representatives in Florence-Muscle Shoals, AL was $18.04 in the BLS survey. One in ten earned less than $14.40 an hour and one in ten earned more than $24.72.

How many customer service representatives work in Florence-Muscle Shoals, AL?

BLS estimated 650 jobs for customer service representatives in the metro in May 2025, or 11.5 of every 1,000 jobs. Its location quotient of 0.69 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Florence-Muscle Shoals, AL?

BLS wage estimates for customer service representatives in Florence-Muscle Shoals, AL run from $29,960 at the 10th percentile to $34,300 at the 25th, $44,980 at the 75th, and $51,420 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Florence-Muscle Shoals, AL?

On a median gross salary of $37,520, an estimated $30,807 lands in net take-home pay per year ($1,185 biweekly) for a single filer claiming the standard deduction in Alabama in 2026. Total tax withholding equals $6,713 (an effective rate of 17.9%).

How much do customer service representatives make per month in Florence-Muscle Shoals, AL?

On the median annual salary of $37,520, gross monthly income is $3,127. After federal, FICA, and Alabama state income taxes, estimated net take-home pay is $2,567 per month (or $1,185 every two weeks).

Is $37,520 a good salary in Florence-Muscle Shoals, AL?

At $37,520, the median salary for customer service representatives is 60.6% of the Florence-Muscle Shoals, AL median household income ($61,891). It is 6% below the $39,740 median for all jobs in the metro. The BEA regional price parity is 84.8, so prices here run 15.2% below the U.S. average.