Jackson, MS metro area · BLS May 2025 · Updated

How much does a customer service representative make in Jackson, MS?

In the Jackson, MS metropolitan area, customer service representatives earned a median of $37,850 a year ($18.20 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 4,270 of these jobs there. That is 12% below the $42,850 median for all jobs in the metro. The middle 80% earned between $30,450 and $56,170; these percentiles do not measure years of experience. Applying 2026 federal and Mississippi tax rules to the median leaves an estimated $31,810 in take-home pay.

Customer service representative pay in Jackson, MS at a glance

Median salary

$37,850$18.20 per hour · $3,154 monthly · BLS May 2025
10th percentile$30,450$14.64/hr
25th percentile$32,380$15.57/hr
75th percentile$45,940$22.09/hr
90th percentile$56,170$27.00/hr
Jobs in this metro4,270Location quotient 0.95 (U.S. = 1.00)
Against all jobs here12% belowAll-jobs median $42,850
Against Mississippi4% aboveStatewide median $36,380
Against the U.S.15% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Jackson, MS after taxes

$37,850
$15,000$80,000
Filing status:
Gross salary breakdown$37,850
Net 84%
Fed 6%
MS 2%
FICA 8%
Annual take-home$31,810After all taxes
Monthly deposit$2,651Estimated per month
Biweekly paycheck$1,223Every 2 weeks (26/yr)
Effective tax rate16%Total tax burden
Federal income tax$2,362 / yr
Mississippi state income tax$782 / yr
FICA (Social Security & Medicare)$2,896 / yr

Customer service representatives pay range in Jackson, MS, hourly and yearly

BLS May 2025 estimates for the Jackson, MS metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Jackson, MS metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (MS)
10th percentile$14.64/hr$2,538$30,450$26,161
25th percentile$15.57/hr$2,698$32,380$27,634
MedianMedian$18.20/hr$3,154$37,850$31,810
75th percentile$22.09/hr$3,828$45,940$37,987
90th percentile$27.00/hr$4,681$56,170$45,798

Is $37,850 a good salary in Jackson, MS?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$61,644Census Bureau ACS
Local price level (U.S. = 100)89.011% below national average
One paycheck vs. a household61.4%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Jackson, MS: common questions

What is the median salary for customer service representatives in Jackson, MS?

The BLS median annual wage for customer service representatives in the Jackson, MS metro area was $37,850 in May 2025, about $3,154 a month or $18.20 an hour. Statewide, the Mississippi median for this job is $36,380, so the metro pays 4% above the state.

What is the hourly pay for customer service representatives in Jackson, MS?

The median hourly wage for customer service representatives in Jackson, MS was $18.20 in the BLS survey. One in ten earned less than $14.64 an hour and one in ten earned more than $27.00.

How many customer service representatives work in Jackson, MS?

BLS estimated 4,270 jobs for customer service representatives in the metro in May 2025, or 15.8 of every 1,000 jobs. Its location quotient of 0.95 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Jackson, MS?

BLS wage estimates for customer service representatives in Jackson, MS run from $30,450 at the 10th percentile to $32,380 at the 25th, $45,940 at the 75th, and $56,170 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Jackson, MS?

On a median gross salary of $37,850, an estimated $31,810 lands in net take-home pay per year ($1,223 biweekly) for a single filer claiming the standard deduction in Mississippi in 2026. Total tax withholding equals $6,040 (an effective rate of 16%).

How much do customer service representatives make per month in Jackson, MS?

On the median annual salary of $37,850, gross monthly income is $3,154. After federal, FICA, and Mississippi state income taxes, estimated net take-home pay is $2,651 per month (or $1,223 every two weeks).

Is $37,850 a good salary in Jackson, MS?

At $37,850, the median salary for customer service representatives is 61.4% of the Jackson, MS median household income ($61,644). It is 12% below the $42,850 median for all jobs in the metro. The BEA regional price parity is 89.0, so prices here run 11% below the U.S. average.