Johnstown, PA metro area · BLS May 2025 · Updated

How much does a customer service representative make in Johnstown, PA?

In the Johnstown, PA metropolitan area, customer service representatives earned a median of $37,340 a year ($17.95 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 610 of these jobs there. That is 15% below the $44,110 median for all jobs in the metro. The middle 80% earned between $28,700 and $51,480; these percentiles do not measure years of experience. Applying 2026 federal and Pennsylvania tax rules to the median leaves an estimated $31,036 in take-home pay.

Customer service representative pay in Johnstown, PA at a glance

Median salary

$37,340$17.95 per hour · $3,112 monthly · BLS May 2025
10th percentile$28,700$13.80/hr
25th percentile$30,720$14.77/hr
75th percentile$43,260$20.80/hr
90th percentile$51,480$24.75/hr
Jobs in this metro610Location quotient 0.76 (U.S. = 1.00)
Against all jobs here15% belowAll-jobs median $44,110
Against Pennsylvania16% belowStatewide median $44,630
Against the U.S.17% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Johnstown, PA after taxes

$37,340
$15,000$75,000
Filing status:
Gross salary breakdown$37,340
Net 83%
Fed 6%
PA 3%
FICA 8%
Annual take-home$31,036After all taxes
Monthly deposit$2,586Estimated per month
Biweekly paycheck$1,194Every 2 weeks (26/yr)
Effective tax rate16.9%Total tax burden
Federal income tax$2,301 / yr
Pennsylvania state income tax$1,146 / yr
FICA (Social Security & Medicare)$2,857 / yr

Customer service representatives pay range in Johnstown, PA, hourly and yearly

BLS May 2025 estimates for the Johnstown, PA metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Johnstown, PA metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (PA)
10th percentile$13.80/hr$2,392$28,700$24,359
25th percentile$14.77/hr$2,560$30,720$25,920
MedianMedian$17.95/hr$3,112$37,340$31,036
75th percentile$20.80/hr$3,605$43,260$35,611
90th percentile$24.75/hr$4,290$51,480$41,964

Is $37,340 a good salary in Johnstown, PA?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$58,418Census Bureau ACS
Local price level (U.S. = 100)85.914.1% below national average
One paycheck vs. a household63.9%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Johnstown, PA: common questions

What is the median salary for customer service representatives in Johnstown, PA?

The BLS median annual wage for customer service representatives in the Johnstown, PA metro area was $37,340 in May 2025, about $3,112 a month or $17.95 an hour. Statewide, the Pennsylvania median for this job is $44,630, so the metro pays 16% below the state.

What is the hourly pay for customer service representatives in Johnstown, PA?

The median hourly wage for customer service representatives in Johnstown, PA was $17.95 in the BLS survey. One in ten earned less than $13.80 an hour and one in ten earned more than $24.75.

How many customer service representatives work in Johnstown, PA?

BLS estimated 610 jobs for customer service representatives in the metro in May 2025, or 12.8 of every 1,000 jobs. Its location quotient of 0.76 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Johnstown, PA?

BLS wage estimates for customer service representatives in Johnstown, PA run from $28,700 at the 10th percentile to $30,720 at the 25th, $43,260 at the 75th, and $51,480 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Johnstown, PA?

On a median gross salary of $37,340, an estimated $31,036 lands in net take-home pay per year ($1,194 biweekly) for a single filer claiming the standard deduction in Pennsylvania in 2026. Total tax withholding equals $6,304 (an effective rate of 16.9%).

How much do customer service representatives make per month in Johnstown, PA?

On the median annual salary of $37,340, gross monthly income is $3,112. After federal, FICA, and Pennsylvania state income taxes, estimated net take-home pay is $2,586 per month (or $1,194 every two weeks).

Is $37,340 a good salary in Johnstown, PA?

At $37,340, the median salary for customer service representatives is 63.9% of the Johnstown, PA median household income ($58,418). It is 15% below the $44,110 median for all jobs in the metro. The BEA regional price parity is 85.9, so prices here run 14.1% below the U.S. average.