Kennewick-Richland, WA metro area · BLS May 2025 · Updated

How much does a customer service representative make in Kennewick-Richland, WA?

In the Kennewick-Richland, WA metropolitan area, customer service representatives earned a median of $45,380 a year ($21.82 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 1,290 of these jobs there. That is 21% below the $57,290 median for all jobs in the metro. The middle 80% earned between $38,010 and $62,660; these percentiles do not measure years of experience. Applying 2026 federal and Washington tax rules to the median leaves an estimated $38,643 in take-home pay.

Customer service representative pay in Kennewick-Richland, WA at a glance

Median salary

$45,380$21.82 per hour · $3,782 monthly · BLS May 2025
10th percentile$38,010$18.27/hr
25th percentile$43,120$20.73/hr
75th percentile$57,280$27.54/hr
90th percentile$62,660$30.12/hr
Jobs in this metro1,290Location quotient 0.60 (U.S. = 1.00)
Against all jobs here21% belowAll-jobs median $57,290
Against Washington10% belowStatewide median $50,330
Against the U.S.1% aboveNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Kennewick-Richland, WA after taxes

$45,380
$15,000$95,000
Filing status:
Gross salary breakdown$45,380
Net 85%
Fed 7%
FICA 8%
Annual take-home$38,643After all taxes
Monthly deposit$3,220Estimated per month
Biweekly paycheck$1,486Every 2 weeks (26/yr)
Effective tax rate14.9%Total tax burden
Federal income tax$3,266 / yr
Washington state income taxNo state wage tax$0
FICA (Social Security & Medicare)$3,472 / yr

Customer service representatives pay range in Kennewick-Richland, WA, hourly and yearly

BLS May 2025 estimates for the Kennewick-Richland, WA metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Kennewick-Richland, WA metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (WA)
10th percentile$18.27/hr$3,168$38,010$32,721
25th percentile$20.73/hr$3,593$43,120$36,827
MedianMedian$21.82/hr$3,782$45,380$38,643
75th percentile$27.54/hr$4,773$57,280$48,204
90th percentile$30.12/hr$5,222$62,660$52,527

Is $45,380 a good salary in Kennewick-Richland, WA?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$89,010Census Bureau ACS
Local price level (U.S. = 100)100.10.1% above national average
One paycheck vs. a household51%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Kennewick-Richland, WA: common questions

What is the median salary for customer service representatives in Kennewick-Richland, WA?

The BLS median annual wage for customer service representatives in the Kennewick-Richland, WA metro area was $45,380 in May 2025, about $3,782 a month or $21.82 an hour. Statewide, the Washington median for this job is $50,330, so the metro pays 10% below the state.

What is the hourly pay for customer service representatives in Kennewick-Richland, WA?

The median hourly wage for customer service representatives in Kennewick-Richland, WA was $21.82 in the BLS survey. One in ten earned less than $18.27 an hour and one in ten earned more than $30.12.

How many customer service representatives work in Kennewick-Richland, WA?

BLS estimated 1,290 jobs for customer service representatives in the metro in May 2025, or 10.0 of every 1,000 jobs. Its location quotient of 0.60 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Kennewick-Richland, WA?

BLS wage estimates for customer service representatives in Kennewick-Richland, WA run from $38,010 at the 10th percentile to $43,120 at the 25th, $57,280 at the 75th, and $62,660 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Kennewick-Richland, WA?

On a median gross salary of $45,380, an estimated $38,643 lands in net take-home pay per year ($1,486 biweekly) for a single filer claiming the standard deduction in Washington in 2026. Total tax withholding equals $6,737 (an effective rate of 14.8%).

How much do customer service representatives make per month in Kennewick-Richland, WA?

On the median annual salary of $45,380, gross monthly income is $3,782. After federal, FICA, and Washington state income taxes, estimated net take-home pay is $3,220 per month (or $1,486 every two weeks).

Is $45,380 a good salary in Kennewick-Richland, WA?

At $45,380, the median salary for customer service representatives is 51% of the Kennewick-Richland, WA median household income ($89,010). It is 21% below the $57,290 median for all jobs in the metro. The BEA regional price parity is 100.1, so prices here run 0.1% above the U.S. average.