Lakeland-Winter Haven, FL metro area · BLS May 2025 · Updated

How much does a customer service representative make in Lakeland-Winter Haven, FL?

In the Lakeland-Winter Haven, FL metropolitan area, customer service representatives earned a median of $38,750 a year ($18.63 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 6,000 of these jobs there. That is 16% below the $46,140 median for all jobs in the metro. The middle 80% earned between $31,790 and $57,090; these percentiles do not measure years of experience. Applying 2026 federal and Florida tax rules to the median leaves an estimated $33,316 in take-home pay.

Customer service representative pay in Lakeland-Winter Haven, FL at a glance

Median salary

$38,750$18.63 per hour · $3,229 monthly · BLS May 2025
10th percentile$31,790$15.28/hr
25th percentile$36,020$17.32/hr
75th percentile$45,900$22.07/hr
90th percentile$57,090$27.45/hr
Jobs in this metro6,000Location quotient 1.35 (U.S. = 1.00)
Against all jobs here16% belowAll-jobs median $46,140
Against Florida4% belowStatewide median $40,440
Against the U.S.13% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Lakeland-Winter Haven, FL after taxes

$38,750
$15,000$80,000
Filing status:
Gross salary breakdown$38,750
Net 86%
Fed 6%
FICA 8%
Annual take-home$33,316After all taxes
Monthly deposit$2,776Estimated per month
Biweekly paycheck$1,281Every 2 weeks (26/yr)
Effective tax rate14%Total tax burden
Federal income tax$2,470 / yr
Florida state income taxNo state wage tax$0
FICA (Social Security & Medicare)$2,964 / yr

Customer service representatives pay range in Lakeland-Winter Haven, FL, hourly and yearly

BLS May 2025 estimates for the Lakeland-Winter Haven, FL metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Lakeland-Winter Haven, FL metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (FL)
10th percentile$15.28/hr$2,649$31,790$27,723
25th percentile$17.32/hr$3,002$36,020$31,122
MedianMedian$18.63/hr$3,229$38,750$33,316
75th percentile$22.07/hr$3,825$45,900$39,061
90th percentile$27.45/hr$4,758$57,090$48,052

Is $38,750 a good salary in Lakeland-Winter Haven, FL?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$65,978Census Bureau ACS
Local price level (U.S. = 100)97.12.9% below national average
One paycheck vs. a household58.7%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Lakeland-Winter Haven, FL: common questions

What is the median salary for customer service representatives in Lakeland-Winter Haven, FL?

The BLS median annual wage for customer service representatives in the Lakeland-Winter Haven, FL metro area was $38,750 in May 2025, about $3,229 a month or $18.63 an hour. Statewide, the Florida median for this job is $40,440, so the metro pays 4% below the state.

What is the hourly pay for customer service representatives in Lakeland-Winter Haven, FL?

The median hourly wage for customer service representatives in Lakeland-Winter Haven, FL was $18.63 in the BLS survey. One in ten earned less than $15.28 an hour and one in ten earned more than $27.45.

How many customer service representatives work in Lakeland-Winter Haven, FL?

BLS estimated 6,000 jobs for customer service representatives in the metro in May 2025, or 22.6 of every 1,000 jobs. Its location quotient of 1.35 means the job is more concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Lakeland-Winter Haven, FL?

BLS wage estimates for customer service representatives in Lakeland-Winter Haven, FL run from $31,790 at the 10th percentile to $36,020 at the 25th, $45,900 at the 75th, and $57,090 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Lakeland-Winter Haven, FL?

On a median gross salary of $38,750, an estimated $33,316 lands in net take-home pay per year ($1,281 biweekly) for a single filer claiming the standard deduction in Florida in 2026. Total tax withholding equals $5,434 (an effective rate of 14%).

How much do customer service representatives make per month in Lakeland-Winter Haven, FL?

On the median annual salary of $38,750, gross monthly income is $3,229. After federal, FICA, and Florida state income taxes, estimated net take-home pay is $2,776 per month (or $1,281 every two weeks).

Is $38,750 a good salary in Lakeland-Winter Haven, FL?

At $38,750, the median salary for customer service representatives is 58.7% of the Lakeland-Winter Haven, FL median household income ($65,978). It is 16% below the $46,140 median for all jobs in the metro. The BEA regional price parity is 97.1, so prices here run 2.9% below the U.S. average.