Mansfield, OH metro area · BLS May 2025 · Updated

How much does a customer service representative make in Mansfield, OH?

In the Mansfield, OH metropolitan area, customer service representatives earned a median of $37,180 a year ($17.87 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 680 of these jobs there. That is 17% below the $44,700 median for all jobs in the metro. The middle 80% earned between $28,540 and $59,420; these percentiles do not measure years of experience. Applying 2026 federal and Ohio tax rules to the median leaves an estimated $31,482 in take-home pay.

Customer service representative pay in Mansfield, OH at a glance

Median salary

$37,180$17.87 per hour · $3,098 monthly · BLS May 2025
10th percentile$28,540$13.72/hr
25th percentile$31,090$14.95/hr
75th percentile$46,570$22.39/hr
90th percentile$59,420$28.57/hr
Jobs in this metro680Location quotient 0.83 (U.S. = 1.00)
Against all jobs here17% belowAll-jobs median $44,700
Against Ohio18% belowStatewide median $45,610
Against the U.S.17% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Mansfield, OH after taxes

$37,180
$15,000$75,000
Filing status:
Gross salary breakdown$37,180
Net 85%
Fed 6%
OH 2%
FICA 8%
Annual take-home$31,482After all taxes
Monthly deposit$2,624Estimated per month
Biweekly paycheck$1,211Every 2 weeks (26/yr)
Effective tax rate15.3%Total tax burden
Federal income tax$2,282 / yr
Ohio state income tax$572 / yr
FICA (Social Security & Medicare)$2,844 / yr

Customer service representatives pay range in Mansfield, OH, hourly and yearly

BLS May 2025 estimates for the Mansfield, OH metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Mansfield, OH metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (OH)
10th percentile$13.72/hr$2,378$28,540$24,777
25th percentile$14.95/hr$2,591$31,090$26,756
MedianMedian$17.87/hr$3,098$37,180$31,482
75th percentile$22.39/hr$3,881$46,570$38,762
90th percentile$28.57/hr$4,952$59,420$48,733

Is $37,180 a good salary in Mansfield, OH?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$59,509Census Bureau ACS
Local price level (U.S. = 100)88.911.1% below national average
One paycheck vs. a household62.5%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Mansfield, OH: common questions

What is the median salary for customer service representatives in Mansfield, OH?

The BLS median annual wage for customer service representatives in the Mansfield, OH metro area was $37,180 in May 2025, about $3,098 a month or $17.87 an hour. Statewide, the Ohio median for this job is $45,610, so the metro pays 18% below the state.

What is the hourly pay for customer service representatives in Mansfield, OH?

The median hourly wage for customer service representatives in Mansfield, OH was $17.87 in the BLS survey. One in ten earned less than $13.72 an hour and one in ten earned more than $28.57.

How many customer service representatives work in Mansfield, OH?

BLS estimated 680 jobs for customer service representatives in the metro in May 2025, or 13.9 of every 1,000 jobs. Its location quotient of 0.83 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Mansfield, OH?

BLS wage estimates for customer service representatives in Mansfield, OH run from $28,540 at the 10th percentile to $31,090 at the 25th, $46,570 at the 75th, and $59,420 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Mansfield, OH?

On a median gross salary of $37,180, an estimated $31,482 lands in net take-home pay per year ($1,211 biweekly) for a single filer claiming the standard deduction in Ohio in 2026. Total tax withholding equals $5,698 (an effective rate of 15.3%).

How much do customer service representatives make per month in Mansfield, OH?

On the median annual salary of $37,180, gross monthly income is $3,098. After federal, FICA, and Ohio state income taxes, estimated net take-home pay is $2,624 per month (or $1,211 every two weeks).

Is $37,180 a good salary in Mansfield, OH?

At $37,180, the median salary for customer service representatives is 62.5% of the Mansfield, OH median household income ($59,509). It is 17% below the $44,700 median for all jobs in the metro. The BEA regional price parity is 88.9, so prices here run 11.1% below the U.S. average.