Muskegon-Norton Shores, MI metro area · BLS May 2025 · Updated

How much does a customer service representative make in Muskegon-Norton Shores, MI?

In the Muskegon-Norton Shores, MI metropolitan area, customer service representatives earned a median of $40,760 a year ($19.60 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 700 of these jobs there. That is 12% below the $46,060 median for all jobs in the metro. The middle 80% earned between $27,480 and $55,980; these percentiles do not measure years of experience. Applying 2026 federal and Michigan tax rules to the median leaves an estimated $33,449 in take-home pay.

Customer service representative pay in Muskegon-Norton Shores, MI at a glance

Median salary

$40,760$19.60 per hour · $3,397 monthly · BLS May 2025
10th percentile$27,480$13.21/hr
25th percentile$33,580$16.14/hr
75th percentile$46,590$22.40/hr
90th percentile$55,980$26.91/hr
Jobs in this metro700Location quotient 0.68 (U.S. = 1.00)
Against all jobs here12% belowAll-jobs median $46,060
Against Michigan7% belowStatewide median $43,950
Against the U.S.9% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Muskegon-Norton Shores, MI after taxes

$40,760
$15,000$85,000
Filing status:
Gross salary breakdown$40,760
Net 82%
Fed 7%
MI 4%
FICA 8%
Annual take-home$33,449After all taxes
Monthly deposit$2,787Estimated per month
Biweekly paycheck$1,287Every 2 weeks (26/yr)
Effective tax rate17.9%Total tax burden
Federal income tax$2,711 / yr
Michigan state income tax$1,482 / yr
FICA (Social Security & Medicare)$3,118 / yr

Customer service representatives pay range in Muskegon-Norton Shores, MI, hourly and yearly

BLS May 2025 estimates for the Muskegon-Norton Shores, MI metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Muskegon-Norton Shores, MI metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (MI)
10th percentile$13.21/hr$2,290$27,480$23,323
25th percentile$16.14/hr$2,798$33,580$27,985
MedianMedian$19.60/hr$3,397$40,760$33,449
75th percentile$22.40/hr$3,883$46,590$37,886
90th percentile$26.91/hr$4,665$55,980$45,032

Is $40,760 a good salary in Muskegon-Norton Shores, MI?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$65,024Census Bureau ACS
Local price level (U.S. = 100)92.57.5% below national average
One paycheck vs. a household62.7%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Muskegon-Norton Shores, MI: common questions

What is the median salary for customer service representatives in Muskegon-Norton Shores, MI?

The BLS median annual wage for customer service representatives in the Muskegon-Norton Shores, MI metro area was $40,760 in May 2025, about $3,397 a month or $19.60 an hour. Statewide, the Michigan median for this job is $43,950, so the metro pays 7% below the state.

What is the hourly pay for customer service representatives in Muskegon-Norton Shores, MI?

The median hourly wage for customer service representatives in Muskegon-Norton Shores, MI was $19.60 in the BLS survey. One in ten earned less than $13.21 an hour and one in ten earned more than $26.91.

How many customer service representatives work in Muskegon-Norton Shores, MI?

BLS estimated 700 jobs for customer service representatives in the metro in May 2025, or 11.3 of every 1,000 jobs. Its location quotient of 0.68 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Muskegon-Norton Shores, MI?

BLS wage estimates for customer service representatives in Muskegon-Norton Shores, MI run from $27,480 at the 10th percentile to $33,580 at the 25th, $46,590 at the 75th, and $55,980 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Muskegon-Norton Shores, MI?

On a median gross salary of $40,760, an estimated $33,449 lands in net take-home pay per year ($1,287 biweekly) for a single filer claiming the standard deduction in Michigan in 2026. Total tax withholding equals $7,311 (an effective rate of 17.9%).

How much do customer service representatives make per month in Muskegon-Norton Shores, MI?

On the median annual salary of $40,760, gross monthly income is $3,397. After federal, FICA, and Michigan state income taxes, estimated net take-home pay is $2,787 per month (or $1,287 every two weeks).

Is $40,760 a good salary in Muskegon-Norton Shores, MI?

At $40,760, the median salary for customer service representatives is 62.7% of the Muskegon-Norton Shores, MI median household income ($65,024). It is 12% below the $46,060 median for all jobs in the metro. The BEA regional price parity is 92.5, so prices here run 7.5% below the U.S. average.