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Napa, CA metro area · BLS May 2025 · Updated

How much does a customer service representative make in Napa, CA?

In the Napa, CA metropolitan area, customer service representatives earned a median of $53,360 a year ($25.65 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 640 of these jobs there. That is 3% below the $55,210 median for all jobs in the metro. The middle 80% earned between $40,910 and $73,610; these percentiles do not measure years of experience. Applying 2026 federal and California tax rules to the median leaves an estimated $43,814 in take-home pay.

Customer service representative pay in Napa, CA at a glance

Median salary

$53,360$25.65 per hour · $4,447 monthly · BLS May 2025
10th percentile$40,910$19.67/hr
25th percentile$47,400$22.79/hr
75th percentile$62,640$30.12/hr
90th percentile$73,610$35.39/hr
Jobs in this metro640Location quotient 0.49 (U.S. = 1.00)
Against all jobs here3% belowAll-jobs median $55,210
Against California8% aboveStatewide median $49,560
Against the U.S.19% aboveNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $53,000 a year leaves after tax in CaliforniaFederal tax, FICA and California withholding on that salary, with the other 49 states beside it.
By the hour$26 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $53,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $53,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation California publishes a wage forThe biggest employers, the best paid, and what is distinctive about California.

Customer service representative salary in Napa, CA after taxes

$53,360
$20,000$110,000
Filing status:
Gross salary breakdown$53,360
Net 82%
Fed 8%
CA 2%
FICA 8%
Annual take-home$43,814After all taxes
Monthly deposit$3,651Estimated per month
Biweekly paycheck$1,685Every 2 weeks (26/yr)
Effective tax rate17.9%Total tax burden
Federal income tax$4,223 / yr
California state income tax$1,241 / yr
FICA (Social Security & Medicare)$4,082 / yr
Customize deductions in full California calculator

Customer service representatives pay range in Napa, CA, hourly and yearly

BLS May 2025 estimates for the Napa, CA metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Napa, CA metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (CA)
10th percentile$19.67/hr$3,409$40,910$34,432
25th percentile$22.79/hr$3,950$47,400$39,382
MedianMedian$25.65/hr$4,447$53,360$43,814
75th percentile$30.12/hr$5,220$62,640$50,713
90th percentile$35.39/hr$6,134$73,610$57,951

Is $53,360 a good salary in Napa, CA?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$111,471Census Bureau ACS
Local price level (U.S. = 100)112.612.6% above national average
One paycheck vs. a household47.9%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

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Customer service representatives pay in other California metros

Metros in the same state that are closest in size to Napa, CA. A statewide average can hide differences this large.

Customer service representative pay in Napa, CA: common questions

What is the median salary for customer service representatives in Napa, CA?

The BLS median annual wage for customer service representatives in the Napa, CA metro area was $53,360 in May 2025, about $4,447 a month or $25.65 an hour. Statewide, the California median for this job is $49,560, so the metro pays 8% above the state.

What is the hourly pay for customer service representatives in Napa, CA?

The median hourly wage for customer service representatives in Napa, CA was $25.65 in the BLS survey. One in ten earned less than $19.67 an hour and one in ten earned more than $35.39.

How many customer service representatives work in Napa, CA?

BLS estimated 640 jobs for customer service representatives in the metro in May 2025, or 8.2 of every 1,000 jobs. Its location quotient of 0.49 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Napa, CA?

BLS wage estimates for customer service representatives in Napa, CA run from $40,910 at the 10th percentile to $47,400 at the 25th, $62,640 at the 75th, and $73,610 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Napa, CA?

On a median gross salary of $53,360, an estimated $43,814 lands in net take-home pay per year ($1,685 biweekly) for a single filer claiming the standard deduction in California in 2026. Total tax withholding equals $9,546 (an effective rate of 17.9%).

How much do customer service representatives make per month in Napa, CA?

On the median annual salary of $53,360, gross monthly income is $4,447. After federal, FICA, and California state income taxes, estimated net take-home pay is $3,651 per month (or $1,685 every two weeks).

Is $53,360 a good salary in Napa, CA?

At $53,360, the median salary for customer service representatives is 47.9% of the Napa, CA median household income ($111,471). It is 3% below the $55,210 median for all jobs in the metro. The BEA regional price parity is 112.6, so prices here run 12.6% above the U.S. average.