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Pocatello, ID metro area · BLS May 2025 · Updated

How much does a customer service representative make in Pocatello, ID?

In the Pocatello, ID metropolitan area, customer service representatives earned a median of $37,940 a year ($18.24 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 1,130 of these jobs there. That is 16% below the $45,160 median for all jobs in the metro. The middle 80% earned between $31,420 and $59,980; these percentiles do not measure years of experience. Applying 2026 federal and Idaho tax rules to the median leaves an estimated $31,744 in take-home pay.

Customer service representative pay in Pocatello, ID at a glance

Median salary

$37,940$18.24 per hour · $3,162 monthly · BLS May 2025
10th percentile$31,420$15.11/hr
25th percentile$37,230$17.90/hr
75th percentile$43,740$21.03/hr
90th percentile$59,980$28.84/hr
Jobs in this metro1,130Location quotient 1.78 (U.S. = 1.00)
Against all jobs here16% belowAll-jobs median $45,160
Against Idaho12% belowStatewide median $43,200
Against the U.S.15% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $38,000 a year leaves after tax in IdahoFederal tax, FICA and Idaho withholding on that salary, with the other 49 states beside it.
By the hour$18 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $38,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $38,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation Idaho publishes a wage forThe biggest employers, the best paid, and what is distinctive about Idaho.

Customer service representative salary in Pocatello, ID after taxes

$37,940
$15,000$80,000
Filing status:
Gross salary breakdown$37,940
Net 84%
Fed 6%
ID 2%
FICA 8%
Annual take-home$31,744After all taxes
Monthly deposit$2,645Estimated per month
Biweekly paycheck$1,221Every 2 weeks (26/yr)
Effective tax rate16.3%Total tax burden
Federal income tax$2,373 / yr
Idaho state income tax$921 / yr
FICA (Social Security & Medicare)$2,902 / yr
Customize deductions in full Idaho calculator

Customer service representatives pay range in Pocatello, ID, hourly and yearly

BLS May 2025 estimates for the Pocatello, ID metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Pocatello, ID metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (ID)
10th percentile$15.11/hr$2,618$31,420$26,850
25th percentile$17.90/hr$3,103$37,230$31,211
MedianMedian$18.24/hr$3,162$37,940$31,744
75th percentile$21.03/hr$3,645$43,740$36,097
90th percentile$28.84/hr$4,998$59,980$48,285

Is $37,940 a good salary in Pocatello, ID?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$66,499Census Bureau ACS
Local price level (U.S. = 100)88.911.1% below national average
One paycheck vs. a household57.1%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

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Customer service representatives pay in other Idaho metros

Metros in the same state that are closest in size to Pocatello, ID. A statewide average can hide differences this large.

Customer service representative pay in Pocatello, ID: common questions

What is the median salary for customer service representatives in Pocatello, ID?

The BLS median annual wage for customer service representatives in the Pocatello, ID metro area was $37,940 in May 2025, about $3,162 a month or $18.24 an hour. Statewide, the Idaho median for this job is $43,200, so the metro pays 12% below the state.

What is the hourly pay for customer service representatives in Pocatello, ID?

The median hourly wage for customer service representatives in Pocatello, ID was $18.24 in the BLS survey. One in ten earned less than $15.11 an hour and one in ten earned more than $28.84.

How many customer service representatives work in Pocatello, ID?

BLS estimated 1,130 jobs for customer service representatives in the metro in May 2025, or 29.6 of every 1,000 jobs. Its location quotient of 1.78 means the job is more concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Pocatello, ID?

BLS wage estimates for customer service representatives in Pocatello, ID run from $31,420 at the 10th percentile to $37,230 at the 25th, $43,740 at the 75th, and $59,980 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Pocatello, ID?

On a median gross salary of $37,940, an estimated $31,744 lands in net take-home pay per year ($1,221 biweekly) for a single filer claiming the standard deduction in Idaho in 2026. Total tax withholding equals $6,196 (an effective rate of 16.3%).

How much do customer service representatives make per month in Pocatello, ID?

On the median annual salary of $37,940, gross monthly income is $3,162. After federal, FICA, and Idaho state income taxes, estimated net take-home pay is $2,645 per month (or $1,221 every two weeks).

Is $37,940 a good salary in Pocatello, ID?

At $37,940, the median salary for customer service representatives is 57.1% of the Pocatello, ID median household income ($66,499). It is 16% below the $45,160 median for all jobs in the metro. The BEA regional price parity is 88.9, so prices here run 11.1% below the U.S. average.