Rapid City, SD metro area · BLS May 2025 · Updated

How much does a customer service representative make in Rapid City, SD?

In the Rapid City, SD metropolitan area, customer service representatives earned a median of $38,520 a year ($18.52 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 1,010 of these jobs there. That is 17% below the $46,270 median for all jobs in the metro. The middle 80% earned between $28,630 and $51,030; these percentiles do not measure years of experience. Applying 2026 federal and South Dakota tax rules to the median leaves an estimated $33,131 in take-home pay.

Customer service representative pay in Rapid City, SD at a glance

Median salary

$38,520$18.52 per hour · $3,210 monthly · BLS May 2025
10th percentile$28,630$13.76/hr
25th percentile$30,650$14.74/hr
75th percentile$43,700$21.01/hr
90th percentile$51,030$24.53/hr
Jobs in this metro1,010Location quotient 0.82 (U.S. = 1.00)
Against all jobs here17% belowAll-jobs median $46,270
Against South Dakota5% belowStatewide median $40,650
Against the U.S.14% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Rapid City, SD after taxes

$38,520
$15,000$80,000
Filing status:
Gross salary breakdown$38,520
Net 86%
Fed 6%
FICA 8%
Annual take-home$33,131After all taxes
Monthly deposit$2,761Estimated per month
Biweekly paycheck$1,274Every 2 weeks (26/yr)
Effective tax rate14%Total tax burden
Federal income tax$2,442 / yr
South Dakota state income taxNo state wage tax$0
FICA (Social Security & Medicare)$2,947 / yr

Customer service representatives pay range in Rapid City, SD, hourly and yearly

BLS May 2025 estimates for the Rapid City, SD metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Rapid City, SD metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (SD)
10th percentile$13.76/hr$2,386$28,630$25,184
25th percentile$14.74/hr$2,554$30,650$26,807
MedianMedian$18.52/hr$3,210$38,520$33,131
75th percentile$21.01/hr$3,642$43,700$37,293
90th percentile$24.53/hr$4,253$51,030$43,183

Is $38,520 a good salary in Rapid City, SD?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$75,255Census Bureau ACS
Local price level (U.S. = 100)89.210.8% below national average
One paycheck vs. a household51.2%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Rapid City, SD: common questions

What is the median salary for customer service representatives in Rapid City, SD?

The BLS median annual wage for customer service representatives in the Rapid City, SD metro area was $38,520 in May 2025, about $3,210 a month or $18.52 an hour. Statewide, the South Dakota median for this job is $40,650, so the metro pays 5% below the state.

What is the hourly pay for customer service representatives in Rapid City, SD?

The median hourly wage for customer service representatives in Rapid City, SD was $18.52 in the BLS survey. One in ten earned less than $13.76 an hour and one in ten earned more than $24.53.

How many customer service representatives work in Rapid City, SD?

BLS estimated 1,010 jobs for customer service representatives in the metro in May 2025, or 13.7 of every 1,000 jobs. Its location quotient of 0.82 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Rapid City, SD?

BLS wage estimates for customer service representatives in Rapid City, SD run from $28,630 at the 10th percentile to $30,650 at the 25th, $43,700 at the 75th, and $51,030 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Rapid City, SD?

On a median gross salary of $38,520, an estimated $33,131 lands in net take-home pay per year ($1,274 biweekly) for a single filer claiming the standard deduction in South Dakota in 2026. Total tax withholding equals $5,389 (an effective rate of 14%).

How much do customer service representatives make per month in Rapid City, SD?

On the median annual salary of $38,520, gross monthly income is $3,210. After federal, FICA, and South Dakota state income taxes, estimated net take-home pay is $2,761 per month (or $1,274 every two weeks).

Is $38,520 a good salary in Rapid City, SD?

At $38,520, the median salary for customer service representatives is 51.2% of the Rapid City, SD median household income ($75,255). It is 17% below the $46,270 median for all jobs in the metro. The BEA regional price parity is 89.2, so prices here run 10.8% below the U.S. average.