Wichita Falls, TX metro area · BLS May 2025 · Updated

How much does a customer service representative make in Wichita Falls, TX?

In the Wichita Falls, TX metropolitan area, customer service representatives earned a median of $36,370 a year ($17.49 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 910 of these jobs there. That is 16% below the $43,210 median for all jobs in the metro. The middle 80% earned between $27,140 and $51,060; these percentiles do not measure years of experience. Applying 2026 federal and Texas tax rules to the median leaves an estimated $31,403 in take-home pay.

Customer service representative pay in Wichita Falls, TX at a glance

Median salary

$36,370$17.49 per hour · $3,031 monthly · BLS May 2025
10th percentile$27,140$13.05/hr
25th percentile$29,960$14.41/hr
75th percentile$46,230$22.23/hr
90th percentile$51,060$24.55/hr
Jobs in this metro910Location quotient 0.98 (U.S. = 1.00)
Against all jobs here16% belowAll-jobs median $43,210
Against Texas10% belowStatewide median $40,420
Against the U.S.19% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Wichita Falls, TX after taxes

$36,370
$15,000$75,000
Filing status:
Gross salary breakdown$36,370
Net 86%
Fed 6%
FICA 8%
Annual take-home$31,403After all taxes
Monthly deposit$2,617Estimated per month
Biweekly paycheck$1,208Every 2 weeks (26/yr)
Effective tax rate13.7%Total tax burden
Federal income tax$2,184 / yr
Texas state income taxNo state wage tax$0
FICA (Social Security & Medicare)$2,782 / yr

Customer service representatives pay range in Wichita Falls, TX, hourly and yearly

BLS May 2025 estimates for the Wichita Falls, TX metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Wichita Falls, TX metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (TX)
10th percentile$13.05/hr$2,262$27,140$23,960
25th percentile$14.41/hr$2,497$29,960$26,253
MedianMedian$17.49/hr$3,031$36,370$31,403
75th percentile$22.23/hr$3,853$46,230$39,326
90th percentile$24.55/hr$4,255$51,060$43,207

Is $36,370 a good salary in Wichita Falls, TX?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$65,379Census Bureau ACS
Local price level (U.S. = 100)89.510.5% below national average
One paycheck vs. a household55.6%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Wichita Falls, TX: common questions

What is the median salary for customer service representatives in Wichita Falls, TX?

The BLS median annual wage for customer service representatives in the Wichita Falls, TX metro area was $36,370 in May 2025, about $3,031 a month or $17.49 an hour. Statewide, the Texas median for this job is $40,420, so the metro pays 10% below the state.

What is the hourly pay for customer service representatives in Wichita Falls, TX?

The median hourly wage for customer service representatives in Wichita Falls, TX was $17.49 in the BLS survey. One in ten earned less than $13.05 an hour and one in ten earned more than $24.55.

How many customer service representatives work in Wichita Falls, TX?

BLS estimated 910 jobs for customer service representatives in the metro in May 2025, or 16.3 of every 1,000 jobs. Its location quotient of 0.98 means the job is about as common here as in the country as a whole.

What is the pay range for customer service representatives in Wichita Falls, TX?

BLS wage estimates for customer service representatives in Wichita Falls, TX run from $27,140 at the 10th percentile to $29,960 at the 25th, $46,230 at the 75th, and $51,060 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Wichita Falls, TX?

On a median gross salary of $36,370, an estimated $31,403 lands in net take-home pay per year ($1,208 biweekly) for a single filer claiming the standard deduction in Texas in 2026. Total tax withholding equals $4,967 (an effective rate of 13.7%).

How much do customer service representatives make per month in Wichita Falls, TX?

On the median annual salary of $36,370, gross monthly income is $3,031. After federal, FICA, and Texas state income taxes, estimated net take-home pay is $2,617 per month (or $1,208 every two weeks).

Is $36,370 a good salary in Wichita Falls, TX?

At $36,370, the median salary for customer service representatives is 55.6% of the Wichita Falls, TX median household income ($65,379). It is 16% below the $43,210 median for all jobs in the metro. The BEA regional price parity is 89.5, so prices here run 10.5% below the U.S. average.