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Canton-Massillon, OH metro area · BLS May 2025 · Updated

How much does a customer service representative make in Canton-Massillon, OH?

In the Canton-Massillon, OH metropolitan area, customer service representatives earned a median of $44,430 a year ($21.36 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 2,590 of these jobs there. That is 3% below the $45,810 median for all jobs in the metro. The middle 80% earned between $29,460 and $61,780; these percentiles do not measure years of experience. Applying 2026 federal and Ohio tax rules to the median leaves an estimated $37,101 in take-home pay.

Customer service representative pay in Canton-Massillon, OH at a glance

Median salary

$44,430$21.36 per hour · $3,703 monthly · BLS May 2025
10th percentile$29,460$14.16/hr
25th percentile$36,200$17.40/hr
75th percentile$47,980$23.07/hr
90th percentile$61,780$29.70/hr
Jobs in this metro2,590Location quotient 0.95 (U.S. = 1.00)
Against all jobs here3% belowAll-jobs median $45,810
Against Ohio3% belowStatewide median $45,610
Against the U.S.1% belowNational median $44,770

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Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $44,000 a year leaves after tax in OhioFederal tax, FICA and Ohio withholding on that salary, with the other 49 states beside it.
By the hour$21 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $44,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $44,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation Ohio publishes a wage forThe biggest employers, the best paid, and what is distinctive about Ohio.

Customer service representative salary in Canton-Massillon, OH after taxes

$44,430
$15,000$90,000
Filing status:
Gross salary breakdown$44,430
Net 84%
Fed 7%
OH 2%
FICA 8%
Annual take-home$37,101After all taxes
Monthly deposit$3,092Estimated per month
Biweekly paycheck$1,427Every 2 weeks (26/yr)
Effective tax rate16.5%Total tax burden
Federal income tax$3,152 / yr
Ohio state income tax$778 / yr
FICA (Social Security & Medicare)$3,399 / yr
Customize deductions in full Ohio calculator

Customer service representatives pay range in Canton-Massillon, OH, hourly and yearly

BLS May 2025 estimates for the Canton-Massillon, OH metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Canton-Massillon, OH metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (OH)
10th percentile$14.16/hr$2,455$29,460$25,491
25th percentile$17.40/hr$3,017$36,200$30,722
MedianMedian$21.36/hr$3,703$44,430$37,101
75th percentile$23.07/hr$3,998$47,980$39,856
90th percentile$29.70/hr$5,148$61,780$50,565

Is $44,430 a good salary in Canton-Massillon, OH?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$67,801Census Bureau ACS
Local price level (U.S. = 100)89.410.6% below national average
One paycheck vs. a household65.5%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

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Customer service representatives pay in other Ohio metros

Metros in the same state that are closest in size to Canton-Massillon, OH. A statewide average can hide differences this large.

Customer service representative pay in Canton-Massillon, OH: common questions

What is the median salary for customer service representatives in Canton-Massillon, OH?

The BLS median annual wage for customer service representatives in the Canton-Massillon, OH metro area was $44,430 in May 2025, about $3,703 a month or $21.36 an hour. Statewide, the Ohio median for this job is $45,610, so the metro pays 3% below the state.

What is the hourly pay for customer service representatives in Canton-Massillon, OH?

The median hourly wage for customer service representatives in Canton-Massillon, OH was $21.36 in the BLS survey. One in ten earned less than $14.16 an hour and one in ten earned more than $29.70.

How many customer service representatives work in Canton-Massillon, OH?

BLS estimated 2,590 jobs for customer service representatives in the metro in May 2025, or 15.9 of every 1,000 jobs. Its location quotient of 0.95 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Canton-Massillon, OH?

BLS wage estimates for customer service representatives in Canton-Massillon, OH run from $29,460 at the 10th percentile to $36,200 at the 25th, $47,980 at the 75th, and $61,780 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Canton-Massillon, OH?

On a median gross salary of $44,430, an estimated $37,101 lands in net take-home pay per year ($1,427 biweekly) for a single filer claiming the standard deduction in Ohio in 2026. Total tax withholding equals $7,329 (an effective rate of 16.5%).

How much do customer service representatives make per month in Canton-Massillon, OH?

On the median annual salary of $44,430, gross monthly income is $3,703. After federal, FICA, and Ohio state income taxes, estimated net take-home pay is $3,092 per month (or $1,427 every two weeks).

Is $44,430 a good salary in Canton-Massillon, OH?

At $44,430, the median salary for customer service representatives is 65.5% of the Canton-Massillon, OH median household income ($67,801). It is 3% below the $45,810 median for all jobs in the metro. The BEA regional price parity is 89.4, so prices here run 10.6% below the U.S. average.