Cape Girardeau, MO-IL metro area · BLS May 2025 · Updated

How much does a customer service representative make in Cape Girardeau, MO?

In the Cape Girardeau, MO-IL metropolitan area, customer service representatives earned a median of $38,190 a year ($18.36 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 580 of these jobs there. That is 14% below the $44,470 median for all jobs in the metro. The middle 80% earned between $29,540 and $61,660; these percentiles do not measure years of experience. Applying 2026 federal and Illinois tax rules to the median leaves an estimated $31,120 in take-home pay.

Customer service representative pay in Cape Girardeau, MO at a glance

Median salary

$38,190$18.36 per hour · $3,183 monthly · BLS May 2025
10th percentile$29,540$14.20/hr
25th percentile$34,270$16.48/hr
75th percentile$47,130$22.66/hr
90th percentile$61,660$29.64/hr
Jobs in this metro580Location quotient 0.78 (U.S. = 1.00)
Against all jobs here14% belowAll-jobs median $44,470
Against Illinois17% belowStatewide median $46,130
Against the U.S.15% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Cape Girardeau, MO after taxes

$38,190
$15,000$80,000
Filing status:
Gross salary breakdown$38,190
Net 81%
Fed 6%
IL 5%
FICA 8%
Annual take-home$31,120After all taxes
Monthly deposit$2,593Estimated per month
Biweekly paycheck$1,197Every 2 weeks (26/yr)
Effective tax rate18.5%Total tax burden
Federal income tax$2,403 / yr
Illinois state income tax$1,746 / yr
FICA (Social Security & Medicare)$2,922 / yr

Customer service representatives pay range in Cape Girardeau, MO, hourly and yearly

BLS May 2025 estimates for the Cape Girardeau, MO-IL metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Cape Girardeau, MO-IL metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (IL)
10th percentile$14.20/hr$2,462$29,540$24,598
25th percentile$16.48/hr$2,856$34,270$28,164
MedianMedian$18.36/hr$3,183$38,190$31,120
75th percentile$22.66/hr$3,928$47,130$37,861
90th percentile$29.64/hr$5,138$61,660$48,816

Is $38,190 a good salary in Cape Girardeau, MO?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$66,759Census Bureau ACS
Local price level (U.S. = 100)86.113.9% below national average
One paycheck vs. a household57.2%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Cape Girardeau, MO: common questions

What is the median salary for customer service representatives in Cape Girardeau, MO-IL?

The BLS median annual wage for customer service representatives in the Cape Girardeau, MO-IL metro area was $38,190 in May 2025, about $3,183 a month or $18.36 an hour. Statewide, the Illinois median for this job is $46,130, so the metro pays 17% below the state.

What is the hourly pay for customer service representatives in Cape Girardeau, MO-IL?

The median hourly wage for customer service representatives in Cape Girardeau, MO-IL was $18.36 in the BLS survey. One in ten earned less than $14.20 an hour and one in ten earned more than $29.64.

How many customer service representatives work in Cape Girardeau, MO-IL?

BLS estimated 580 jobs for customer service representatives in the metro in May 2025, or 13.0 of every 1,000 jobs. Its location quotient of 0.78 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Cape Girardeau, MO-IL?

BLS wage estimates for customer service representatives in Cape Girardeau, MO-IL run from $29,540 at the 10th percentile to $34,270 at the 25th, $47,130 at the 75th, and $61,660 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Cape Girardeau, MO-IL?

On a median gross salary of $38,190, an estimated $31,120 lands in net take-home pay per year ($1,197 biweekly) for a single filer claiming the standard deduction in Illinois in 2026. Total tax withholding equals $7,070 (an effective rate of 18.5%).

How much do customer service representatives make per month in Cape Girardeau, MO-IL?

On the median annual salary of $38,190, gross monthly income is $3,183. After federal, FICA, and Illinois state income taxes, estimated net take-home pay is $2,593 per month (or $1,197 every two weeks).

Is $38,190 a good salary in Cape Girardeau, MO-IL?

At $38,190, the median salary for customer service representatives is 57.2% of the Cape Girardeau, MO-IL median household income ($66,759). It is 14% below the $44,470 median for all jobs in the metro. The BEA regional price parity is 86.1, so prices here run 13.9% below the U.S. average.