Cedar Rapids, IA metro area · BLS May 2025 · Updated

How much does a customer service representative make in Cedar Rapids, IA?

In the Cedar Rapids, IA metropolitan area, customer service representatives earned a median of $45,510 a year ($21.88 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 3,130 of these jobs there. That is 8% below the $49,360 median for all jobs in the metro. The middle 80% earned between $32,360 and $61,380; these percentiles do not measure years of experience. Applying 2026 federal and Iowa tax rules to the median leaves an estimated $37,670 in take-home pay.

Customer service representative pay in Cedar Rapids, IA at a glance

Median salary

$45,510$21.88 per hour · $3,793 monthly · BLS May 2025
10th percentile$32,360$15.56/hr
25th percentile$37,870$18.21/hr
75th percentile$50,360$24.21/hr
90th percentile$61,380$29.51/hr
Jobs in this metro3,130Location quotient 1.35 (U.S. = 1.00)
Against all jobs here8% belowAll-jobs median $49,360
Against Iowa1% belowStatewide median $46,090
Against the U.S.2% aboveNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Cedar Rapids, IA after taxes

$45,510
$15,000$95,000
Filing status:
Gross salary breakdown$45,510
Net 83%
Fed 7%
IA 2%
FICA 8%
Annual take-home$37,670After all taxes
Monthly deposit$3,139Estimated per month
Biweekly paycheck$1,449Every 2 weeks (26/yr)
Effective tax rate17.2%Total tax burden
Federal income tax$3,281 / yr
Iowa state income tax$1,078 / yr
FICA (Social Security & Medicare)$3,482 / yr

Customer service representatives pay range in Cedar Rapids, IA, hourly and yearly

BLS May 2025 estimates for the Cedar Rapids, IA metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Cedar Rapids, IA metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (IA)
10th percentile$15.56/hr$2,697$32,360$27,603
25th percentile$18.21/hr$3,156$37,870$31,821
MedianMedian$21.88/hr$3,793$45,510$37,670
75th percentile$24.21/hr$4,197$50,360$41,382
90th percentile$29.51/hr$5,115$61,380$49,818

Is $45,510 a good salary in Cedar Rapids, IA?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$78,080Census Bureau ACS
Local price level (U.S. = 100)89.011% below national average
One paycheck vs. a household58.3%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Cedar Rapids, IA: common questions

What is the median salary for customer service representatives in Cedar Rapids, IA?

The BLS median annual wage for customer service representatives in the Cedar Rapids, IA metro area was $45,510 in May 2025, about $3,793 a month or $21.88 an hour. Statewide, the Iowa median for this job is $46,090, so the metro pays 1% below the state.

What is the hourly pay for customer service representatives in Cedar Rapids, IA?

The median hourly wage for customer service representatives in Cedar Rapids, IA was $21.88 in the BLS survey. One in ten earned less than $15.56 an hour and one in ten earned more than $29.51.

How many customer service representatives work in Cedar Rapids, IA?

BLS estimated 3,130 jobs for customer service representatives in the metro in May 2025, or 22.5 of every 1,000 jobs. Its location quotient of 1.35 means the job is more concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Cedar Rapids, IA?

BLS wage estimates for customer service representatives in Cedar Rapids, IA run from $32,360 at the 10th percentile to $37,870 at the 25th, $50,360 at the 75th, and $61,380 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Cedar Rapids, IA?

On a median gross salary of $45,510, an estimated $37,670 lands in net take-home pay per year ($1,449 biweekly) for a single filer claiming the standard deduction in Iowa in 2026. Total tax withholding equals $7,840 (an effective rate of 17.2%).

How much do customer service representatives make per month in Cedar Rapids, IA?

On the median annual salary of $45,510, gross monthly income is $3,793. After federal, FICA, and Iowa state income taxes, estimated net take-home pay is $3,139 per month (or $1,449 every two weeks).

Is $45,510 a good salary in Cedar Rapids, IA?

At $45,510, the median salary for customer service representatives is 58.3% of the Cedar Rapids, IA median household income ($78,080). It is 8% below the $49,360 median for all jobs in the metro. The BEA regional price parity is 89.0, so prices here run 11% below the U.S. average.