Iowa City, IA metro area · BLS May 2025 · Updated

How much does a customer service representative make in Iowa City, IA?

In the Iowa City, IA metropolitan area, customer service representatives earned a median of $42,340 a year ($20.35 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 1,190 of these jobs there. That is 15% below the $50,060 median for all jobs in the metro. The middle 80% earned between $28,960 and $65,720; these percentiles do not measure years of experience. Applying 2026 federal and Iowa tax rules to the median leaves an estimated $35,243 in take-home pay.

Customer service representative pay in Iowa City, IA at a glance

Median salary

$42,340$20.35 per hour · $3,528 monthly · BLS May 2025
10th percentile$28,960$13.92/hr
25th percentile$34,550$16.61/hr
75th percentile$55,000$26.44/hr
90th percentile$65,720$31.60/hr
Jobs in this metro1,190Location quotient 0.76 (U.S. = 1.00)
Against all jobs here15% belowAll-jobs median $50,060
Against Iowa8% belowStatewide median $46,090
Against the U.S.5% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Iowa City, IA after taxes

$42,340
$15,000$85,000
Filing status:
Gross salary breakdown$42,340
Net 83%
Fed 7%
IA 2%
FICA 8%
Annual take-home$35,243After all taxes
Monthly deposit$2,937Estimated per month
Biweekly paycheck$1,356Every 2 weeks (26/yr)
Effective tax rate16.8%Total tax burden
Federal income tax$2,901 / yr
Iowa state income tax$957 / yr
FICA (Social Security & Medicare)$3,239 / yr

Customer service representatives pay range in Iowa City, IA, hourly and yearly

BLS May 2025 estimates for the Iowa City, IA metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Iowa City, IA metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (IA)
10th percentile$13.92/hr$2,413$28,960$25,001
25th percentile$16.61/hr$2,879$34,550$29,280
MedianMedian$20.35/hr$3,528$42,340$35,243
75th percentile$26.44/hr$4,583$55,000$44,934
90th percentile$31.60/hr$5,477$65,720$53,140

Is $42,340 a good salary in Iowa City, IA?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$75,088Census Bureau ACS
Local price level (U.S. = 100)91.58.5% below national average
One paycheck vs. a household56.4%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Iowa City, IA: common questions

What is the median salary for customer service representatives in Iowa City, IA?

The BLS median annual wage for customer service representatives in the Iowa City, IA metro area was $42,340 in May 2025, about $3,528 a month or $20.35 an hour. Statewide, the Iowa median for this job is $46,090, so the metro pays 8% below the state.

What is the hourly pay for customer service representatives in Iowa City, IA?

The median hourly wage for customer service representatives in Iowa City, IA was $20.35 in the BLS survey. One in ten earned less than $13.92 an hour and one in ten earned more than $31.60.

How many customer service representatives work in Iowa City, IA?

BLS estimated 1,190 jobs for customer service representatives in the metro in May 2025, or 12.7 of every 1,000 jobs. Its location quotient of 0.76 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Iowa City, IA?

BLS wage estimates for customer service representatives in Iowa City, IA run from $28,960 at the 10th percentile to $34,550 at the 25th, $55,000 at the 75th, and $65,720 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Iowa City, IA?

On a median gross salary of $42,340, an estimated $35,243 lands in net take-home pay per year ($1,356 biweekly) for a single filer claiming the standard deduction in Iowa in 2026. Total tax withholding equals $7,097 (an effective rate of 16.8%).

How much do customer service representatives make per month in Iowa City, IA?

On the median annual salary of $42,340, gross monthly income is $3,528. After federal, FICA, and Iowa state income taxes, estimated net take-home pay is $2,937 per month (or $1,356 every two weeks).

Is $42,340 a good salary in Iowa City, IA?

At $42,340, the median salary for customer service representatives is 56.4% of the Iowa City, IA median household income ($75,088). It is 15% below the $50,060 median for all jobs in the metro. The BEA regional price parity is 91.5, so prices here run 8.5% below the U.S. average.