Charlottesville, VA metro area · BLS May 2025 · Updated

How much does a customer service representative make in Charlottesville, VA?

In the Charlottesville, VA metropolitan area, customer service representatives earned a median of $40,240 a year ($19.35 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 1,130 of these jobs there. That is 27% below the $55,180 median for all jobs in the metro. The middle 80% earned between $31,440 and $62,490; these percentiles do not measure years of experience. Applying 2026 federal and Virginia tax rules to the median leaves an estimated $33,013 in take-home pay.

Customer service representative pay in Charlottesville, VA at a glance

Median salary

$40,240$19.35 per hour · $3,353 monthly · BLS May 2025
10th percentile$31,440$15.11/hr
25th percentile$35,590$17.11/hr
75th percentile$49,890$23.99/hr
90th percentile$62,490$30.05/hr
Jobs in this metro1,130Location quotient 0.59 (U.S. = 1.00)
Against all jobs here27% belowAll-jobs median $55,180
Against Virginia6% belowStatewide median $42,730
Against the U.S.10% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Charlottesville, VA after taxes

$40,240
$15,000$85,000
Filing status:
Gross salary breakdown$40,240
Net 82%
Fed 7%
VA 4%
FICA 8%
Annual take-home$33,013After all taxes
Monthly deposit$2,751Estimated per month
Biweekly paycheck$1,270Every 2 weeks (26/yr)
Effective tax rate18%Total tax burden
Federal income tax$2,649 / yr
Virginia state income tax$1,500 / yr
FICA (Social Security & Medicare)$3,078 / yr

Customer service representatives pay range in Charlottesville, VA, hourly and yearly

BLS May 2025 estimates for the Charlottesville, VA metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Charlottesville, VA metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (VA)
10th percentile$15.11/hr$2,620$31,440$26,448
25th percentile$17.11/hr$2,966$35,590$29,544
MedianMedian$19.35/hr$3,353$40,240$33,013
75th percentile$23.99/hr$4,158$49,890$40,212
90th percentile$30.05/hr$5,208$62,490$49,612

Is $40,240 a good salary in Charlottesville, VA?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$93,598Census Bureau ACS
Local price level (U.S. = 100)99.10.9% below national average
One paycheck vs. a household43%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Charlottesville, VA: common questions

What is the median salary for customer service representatives in Charlottesville, VA?

The BLS median annual wage for customer service representatives in the Charlottesville, VA metro area was $40,240 in May 2025, about $3,353 a month or $19.35 an hour. Statewide, the Virginia median for this job is $42,730, so the metro pays 6% below the state.

What is the hourly pay for customer service representatives in Charlottesville, VA?

The median hourly wage for customer service representatives in Charlottesville, VA was $19.35 in the BLS survey. One in ten earned less than $15.11 an hour and one in ten earned more than $30.05.

How many customer service representatives work in Charlottesville, VA?

BLS estimated 1,130 jobs for customer service representatives in the metro in May 2025, or 9.8 of every 1,000 jobs. Its location quotient of 0.59 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Charlottesville, VA?

BLS wage estimates for customer service representatives in Charlottesville, VA run from $31,440 at the 10th percentile to $35,590 at the 25th, $49,890 at the 75th, and $62,490 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Charlottesville, VA?

On a median gross salary of $40,240, an estimated $33,013 lands in net take-home pay per year ($1,270 biweekly) for a single filer claiming the standard deduction in Virginia in 2026. Total tax withholding equals $7,227 (an effective rate of 18%).

How much do customer service representatives make per month in Charlottesville, VA?

On the median annual salary of $40,240, gross monthly income is $3,353. After federal, FICA, and Virginia state income taxes, estimated net take-home pay is $2,751 per month (or $1,270 every two weeks).

Is $40,240 a good salary in Charlottesville, VA?

At $40,240, the median salary for customer service representatives is 43% of the Charlottesville, VA median household income ($93,598). It is 27% below the $55,180 median for all jobs in the metro. The BEA regional price parity is 99.1, so prices here run 0.9% below the U.S. average.