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Roanoke, VA metro area · BLS May 2025 · Updated

How much does a customer service representative make in Roanoke, VA?

In the Roanoke, VA metropolitan area, customer service representatives earned a median of $45,500 a year ($21.88 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 2,760 of these jobs there. That is 3% below the $47,140 median for all jobs in the metro. The middle 80% earned between $29,560 and $55,420; these percentiles do not measure years of experience. Applying 2026 federal and Virginia tax rules to the median leaves an estimated $36,937 in take-home pay.

Customer service representative pay in Roanoke, VA at a glance

Median salary

$45,500$21.88 per hour · $3,792 monthly · BLS May 2025
10th percentile$29,560$14.21/hr
25th percentile$36,490$17.54/hr
75th percentile$49,940$24.01/hr
90th percentile$55,420$26.65/hr
Jobs in this metro2,760Location quotient 1.08 (U.S. = 1.00)
Against all jobs here3% belowAll-jobs median $47,140
Against Virginia6% aboveStatewide median $42,730
Against the U.S.2% aboveNational median $44,770

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Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $45,000 a year leaves after tax in VirginiaFederal tax, FICA and Virginia withholding on that salary, with the other 49 states beside it.
By the hour$22 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $45,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $45,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation Virginia publishes a wage forThe biggest employers, the best paid, and what is distinctive about Virginia.

Customer service representative salary in Roanoke, VA after taxes

$45,500
$15,000$95,000
Filing status:
Gross salary breakdown$45,500
Net 81%
Fed 7%
VA 4%
FICA 8%
Annual take-home$36,937After all taxes
Monthly deposit$3,078Estimated per month
Biweekly paycheck$1,421Every 2 weeks (26/yr)
Effective tax rate18.8%Total tax burden
Federal income tax$3,280 / yr
Virginia state income tax$1,802 / yr
FICA (Social Security & Medicare)$3,481 / yr
Customize deductions in full Virginia calculator

Customer service representatives pay range in Roanoke, VA, hourly and yearly

BLS May 2025 estimates for the Roanoke, VA metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Roanoke, VA metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (VA)
10th percentile$14.21/hr$2,463$29,560$25,046
25th percentile$17.54/hr$3,041$36,490$30,216
MedianMedian$21.88/hr$3,792$45,500$36,937
75th percentile$24.01/hr$4,162$49,940$40,249
90th percentile$26.65/hr$4,618$55,420$44,337

Is $45,500 a good salary in Roanoke, VA?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$68,761Census Bureau ACS
Local price level (U.S. = 100)93.66.4% below national average
One paycheck vs. a household66.2%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

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Customer service representatives pay in other Virginia metros

Metros in the same state that are closest in size to Roanoke, VA. A statewide average can hide differences this large.

Customer service representative pay in Roanoke, VA: common questions

What is the median salary for customer service representatives in Roanoke, VA?

The BLS median annual wage for customer service representatives in the Roanoke, VA metro area was $45,500 in May 2025, about $3,792 a month or $21.88 an hour. Statewide, the Virginia median for this job is $42,730, so the metro pays 6% above the state.

What is the hourly pay for customer service representatives in Roanoke, VA?

The median hourly wage for customer service representatives in Roanoke, VA was $21.88 in the BLS survey. One in ten earned less than $14.21 an hour and one in ten earned more than $26.65.

How many customer service representatives work in Roanoke, VA?

BLS estimated 2,760 jobs for customer service representatives in the metro in May 2025, or 18.0 of every 1,000 jobs. Its location quotient of 1.08 means the job is more concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Roanoke, VA?

BLS wage estimates for customer service representatives in Roanoke, VA run from $29,560 at the 10th percentile to $36,490 at the 25th, $49,940 at the 75th, and $55,420 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Roanoke, VA?

On a median gross salary of $45,500, an estimated $36,937 lands in net take-home pay per year ($1,421 biweekly) for a single filer claiming the standard deduction in Virginia in 2026. Total tax withholding equals $8,563 (an effective rate of 18.8%).

How much do customer service representatives make per month in Roanoke, VA?

On the median annual salary of $45,500, gross monthly income is $3,792. After federal, FICA, and Virginia state income taxes, estimated net take-home pay is $3,078 per month (or $1,421 every two weeks).

Is $45,500 a good salary in Roanoke, VA?

At $45,500, the median salary for customer service representatives is 66.2% of the Roanoke, VA median household income ($68,761). It is 3% below the $47,140 median for all jobs in the metro. The BEA regional price parity is 93.6, so prices here run 6.4% below the U.S. average.