Columbia, MO metro area · BLS May 2025 · Updated

How much does a customer service representative make in Columbia, MO?

In the Columbia, MO metropolitan area, customer service representatives earned a median of $41,210 a year ($19.81 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 1,870 of these jobs there. That is 13% below the $47,260 median for all jobs in the metro. The middle 80% earned between $31,620 and $62,430; these percentiles do not measure years of experience. Applying 2026 federal and Missouri tax rules to the median leaves an estimated $34,304 in take-home pay.

Customer service representative pay in Columbia, MO at a glance

Median salary

$41,210$19.81 per hour · $3,434 monthly · BLS May 2025
10th percentile$31,620$15.20/hr
25th percentile$36,910$17.75/hr
75th percentile$50,530$24.29/hr
90th percentile$62,430$30.02/hr
Jobs in this metro1,870Location quotient 1.04 (U.S. = 1.00)
Against all jobs here13% belowAll-jobs median $47,260
Against Missouri7% belowStatewide median $44,190
Against the U.S.8% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Columbia, MO after taxes

$41,210
$15,000$85,000
Filing status:
Gross salary breakdown$41,210
Net 83%
Fed 7%
MO 2%
FICA 8%
Annual take-home$34,304After all taxes
Monthly deposit$2,859Estimated per month
Biweekly paycheck$1,319Every 2 weeks (26/yr)
Effective tax rate16.8%Total tax burden
Federal income tax$2,765 / yr
Missouri state income tax$988 / yr
FICA (Social Security & Medicare)$3,153 / yr

Customer service representatives pay range in Columbia, MO, hourly and yearly

BLS May 2025 estimates for the Columbia, MO metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Columbia, MO metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (MO)
10th percentile$15.20/hr$2,635$31,620$27,036
25th percentile$17.75/hr$3,076$36,910$31,045
MedianMedian$19.81/hr$3,434$41,210$34,304
75th percentile$24.29/hr$4,211$50,530$41,350
90th percentile$30.02/hr$5,203$62,430$50,362

Is $41,210 a good salary in Columbia, MO?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$72,340Census Bureau ACS
Local price level (U.S. = 100)89.410.6% below national average
One paycheck vs. a household57%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Columbia, MO: common questions

What is the median salary for customer service representatives in Columbia, MO?

The BLS median annual wage for customer service representatives in the Columbia, MO metro area was $41,210 in May 2025, about $3,434 a month or $19.81 an hour. Statewide, the Missouri median for this job is $44,190, so the metro pays 7% below the state.

What is the hourly pay for customer service representatives in Columbia, MO?

The median hourly wage for customer service representatives in Columbia, MO was $19.81 in the BLS survey. One in ten earned less than $15.20 an hour and one in ten earned more than $30.02.

How many customer service representatives work in Columbia, MO?

BLS estimated 1,870 jobs for customer service representatives in the metro in May 2025, or 17.4 of every 1,000 jobs. Its location quotient of 1.04 means the job is about as common here as in the country as a whole.

What is the pay range for customer service representatives in Columbia, MO?

BLS wage estimates for customer service representatives in Columbia, MO run from $31,620 at the 10th percentile to $36,910 at the 25th, $50,530 at the 75th, and $62,430 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Columbia, MO?

On a median gross salary of $41,210, an estimated $34,304 lands in net take-home pay per year ($1,319 biweekly) for a single filer claiming the standard deduction in Missouri in 2026. Total tax withholding equals $6,906 (an effective rate of 16.8%).

How much do customer service representatives make per month in Columbia, MO?

On the median annual salary of $41,210, gross monthly income is $3,434. After federal, FICA, and Missouri state income taxes, estimated net take-home pay is $2,859 per month (or $1,319 every two weeks).

Is $41,210 a good salary in Columbia, MO?

At $41,210, the median salary for customer service representatives is 57% of the Columbia, MO median household income ($72,340). It is 13% below the $47,260 median for all jobs in the metro. The BEA regional price parity is 89.4, so prices here run 10.6% below the U.S. average.