Elkhart-Goshen, IN metro area · BLS May 2025 · Updated

How much does a customer service representative make in Elkhart-Goshen, IN?

In the Elkhart-Goshen, IN metropolitan area, customer service representatives earned a median of $48,000 a year ($23.08 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 1,540 of these jobs there. That is about the same as the $48,070 median for all jobs in the metro. The middle 80% earned between $31,410 and $65,260; these percentiles do not measure years of experience. Applying 2026 federal and Indiana tax rules to the median leaves an estimated $39,362 in take-home pay.

Customer service representative pay in Elkhart-Goshen, IN at a glance

Median salary

$48,000$23.08 per hour · $4,000 monthly · BLS May 2025
10th percentile$31,410$15.10/hr
25th percentile$38,950$18.73/hr
75th percentile$55,770$26.81/hr
90th percentile$65,260$31.38/hr
Jobs in this metro1,540Location quotient 0.72 (U.S. = 1.00)
Against all jobs hereabout the same asAll-jobs median $48,070
Against Indiana11% aboveStatewide median $43,140
Against the U.S.7% aboveNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Elkhart-Goshen, IN after taxes

$48,000
$15,000$100,000
Filing status:
Gross salary breakdown$48,000
Net 82%
Fed 7%
IN 3%
FICA 8%
Annual take-home$39,362After all taxes
Monthly deposit$3,280Estimated per month
Biweekly paycheck$1,514Every 2 weeks (26/yr)
Effective tax rate18%Total tax burden
Federal income tax$3,580 / yr
Indiana state income tax$1,387 / yr
FICA (Social Security & Medicare)$3,672 / yr

Customer service representatives pay range in Elkhart-Goshen, IN, hourly and yearly

BLS May 2025 estimates for the Elkhart-Goshen, IN metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Elkhart-Goshen, IN metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (IN)
10th percentile$15.10/hr$2,618$31,410$26,521
25th percentile$18.73/hr$3,246$38,950$32,357
MedianMedian$23.08/hr$4,000$48,000$39,362
75th percentile$26.81/hr$4,648$55,770$45,375
90th percentile$31.38/hr$5,438$65,260$52,721

Is $48,000 a good salary in Elkhart-Goshen, IN?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$68,561Census Bureau ACS
Local price level (U.S. = 100)90.39.7% below national average
One paycheck vs. a household70%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Elkhart-Goshen, IN: common questions

What is the median salary for customer service representatives in Elkhart-Goshen, IN?

The BLS median annual wage for customer service representatives in the Elkhart-Goshen, IN metro area was $48,000 in May 2025, about $4,000 a month or $23.08 an hour. Statewide, the Indiana median for this job is $43,140, so the metro pays 11% above the state.

What is the hourly pay for customer service representatives in Elkhart-Goshen, IN?

The median hourly wage for customer service representatives in Elkhart-Goshen, IN was $23.08 in the BLS survey. One in ten earned less than $15.10 an hour and one in ten earned more than $31.38.

How many customer service representatives work in Elkhart-Goshen, IN?

BLS estimated 1,540 jobs for customer service representatives in the metro in May 2025, or 12.1 of every 1,000 jobs. Its location quotient of 0.72 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Elkhart-Goshen, IN?

BLS wage estimates for customer service representatives in Elkhart-Goshen, IN run from $31,410 at the 10th percentile to $38,950 at the 25th, $55,770 at the 75th, and $65,260 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Elkhart-Goshen, IN?

On a median gross salary of $48,000, an estimated $39,362 lands in net take-home pay per year ($1,514 biweekly) for a single filer claiming the standard deduction in Indiana in 2026. Total tax withholding equals $8,639 (an effective rate of 18%).

How much do customer service representatives make per month in Elkhart-Goshen, IN?

On the median annual salary of $48,000, gross monthly income is $4,000. After federal, FICA, and Indiana state income taxes, estimated net take-home pay is $3,280 per month (or $1,514 every two weeks).

Is $48,000 a good salary in Elkhart-Goshen, IN?

At $48,000, the median salary for customer service representatives is 70% of the Elkhart-Goshen, IN median household income ($68,561). It is about the same as the $48,070 median for all jobs in the metro. The BEA regional price parity is 90.3, so prices here run 9.7% below the U.S. average.