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Muncie, IN metro area · BLS May 2025 · Updated

How much does a customer service representative make in Muncie, IN?

In the Muncie, IN metropolitan area, customer service representatives earned a median of $39,640 a year ($19.06 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 640 of these jobs there. That is 10% below the $44,110 median for all jobs in the metro. The middle 80% earned between $29,450 and $56,810; these percentiles do not measure years of experience. Applying 2026 federal and Indiana tax rules to the median leaves an estimated $32,891 in take-home pay.

Customer service representative pay in Muncie, IN at a glance

Median salary

$39,640$19.06 per hour · $3,303 monthly · BLS May 2025
10th percentile$29,450$14.16/hr
25th percentile$33,850$16.28/hr
75th percentile$45,070$21.67/hr
90th percentile$56,810$27.31/hr
Jobs in this metro640Location quotient 0.86 (U.S. = 1.00)
Against all jobs here10% belowAll-jobs median $44,110
Against Indiana8% belowStatewide median $43,140
Against the U.S.11% belowNational median $44,770

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Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $40,000 a year leaves after tax in IndianaFederal tax, FICA and Indiana withholding on that salary, with the other 49 states beside it.
By the hour$19 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $40,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $40,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation Indiana publishes a wage forThe biggest employers, the best paid, and what is distinctive about Indiana.

Customer service representative salary in Muncie, IN after taxes

$39,640
$15,000$80,000
Filing status:
Gross salary breakdown$39,640
Net 83%
Fed 7%
IN 3%
FICA 8%
Annual take-home$32,891After all taxes
Monthly deposit$2,741Estimated per month
Biweekly paycheck$1,265Every 2 weeks (26/yr)
Effective tax rate17%Total tax burden
Federal income tax$2,577 / yr
Indiana state income tax$1,140 / yr
FICA (Social Security & Medicare)$3,032 / yr
Customize deductions in full Indiana calculator

Customer service representatives pay range in Muncie, IN, hourly and yearly

BLS May 2025 estimates for the Muncie, IN metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Muncie, IN metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (IN)
10th percentile$14.16/hr$2,454$29,450$25,004
25th percentile$16.28/hr$2,821$33,850$28,409
MedianMedian$19.06/hr$3,303$39,640$32,891
75th percentile$21.67/hr$3,756$45,070$37,094
90th percentile$27.31/hr$4,734$56,810$46,180

Is $39,640 a good salary in Muncie, IN?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$58,127Census Bureau ACS
Local price level (U.S. = 100)88.111.9% below national average
One paycheck vs. a household68.2%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

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Customer service representatives pay in other Indiana metros

Metros in the same state that are closest in size to Muncie, IN. A statewide average can hide differences this large.

Customer service representative pay in Muncie, IN: common questions

What is the median salary for customer service representatives in Muncie, IN?

The BLS median annual wage for customer service representatives in the Muncie, IN metro area was $39,640 in May 2025, about $3,303 a month or $19.06 an hour. Statewide, the Indiana median for this job is $43,140, so the metro pays 8% below the state.

What is the hourly pay for customer service representatives in Muncie, IN?

The median hourly wage for customer service representatives in Muncie, IN was $19.06 in the BLS survey. One in ten earned less than $14.16 an hour and one in ten earned more than $27.31.

How many customer service representatives work in Muncie, IN?

BLS estimated 640 jobs for customer service representatives in the metro in May 2025, or 14.3 of every 1,000 jobs. Its location quotient of 0.86 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Muncie, IN?

BLS wage estimates for customer service representatives in Muncie, IN run from $29,450 at the 10th percentile to $33,850 at the 25th, $45,070 at the 75th, and $56,810 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Muncie, IN?

On a median gross salary of $39,640, an estimated $32,891 lands in net take-home pay per year ($1,265 biweekly) for a single filer claiming the standard deduction in Indiana in 2026. Total tax withholding equals $6,749 (an effective rate of 17%).

How much do customer service representatives make per month in Muncie, IN?

On the median annual salary of $39,640, gross monthly income is $3,303. After federal, FICA, and Indiana state income taxes, estimated net take-home pay is $2,741 per month (or $1,265 every two weeks).

Is $39,640 a good salary in Muncie, IN?

At $39,640, the median salary for customer service representatives is 68.2% of the Muncie, IN median household income ($58,127). It is 10% below the $44,110 median for all jobs in the metro. The BEA regional price parity is 88.1, so prices here run 11.9% below the U.S. average.