Elmira, NY metro area · BLS May 2025 · Updated

How much does a customer service representative make in Elmira, NY?

In the Elmira, NY metropolitan area, customer service representatives earned a median of $39,230 a year ($18.86 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 510 of these jobs there. That is 18% below the $47,850 median for all jobs in the metro. The middle 80% earned between $32,240 and $57,750; these percentiles do not measure years of experience. Applying 2026 federal and New York tax rules to the median leaves an estimated $32,179 in take-home pay.

Customer service representative pay in Elmira, NY at a glance

Median salary

$39,230$18.86 per hour · $3,269 monthly · BLS May 2025
10th percentile$32,240$15.50/hr
25th percentile$35,600$17.12/hr
75th percentile$46,700$22.45/hr
90th percentile$57,750$27.77/hr
Jobs in this metro510Location quotient 0.91 (U.S. = 1.00)
Against all jobs here18% belowAll-jobs median $47,850
Against New York18% belowStatewide median $48,000
Against the U.S.12% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Elmira, NY after taxes

$39,230
$15,000$80,000
Filing status:
Gross salary breakdown$39,230
Net 82%
Fed 6%
NY 4%
FICA 8%
Annual take-home$32,179After all taxes
Monthly deposit$2,682Estimated per month
Biweekly paycheck$1,238Every 2 weeks (26/yr)
Effective tax rate18%Total tax burden
Federal income tax$2,528 / yr
New York state income tax$1,522 / yr
FICA (Social Security & Medicare)$3,001 / yr

Customer service representatives pay range in Elmira, NY, hourly and yearly

BLS May 2025 estimates for the Elmira, NY metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Elmira, NY metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (NY)
10th percentile$15.50/hr$2,687$32,240$26,940
25th percentile$17.12/hr$2,967$35,600$29,459
MedianMedian$18.86/hr$3,269$39,230$32,179
75th percentile$22.45/hr$3,892$46,700$37,778
90th percentile$27.77/hr$4,813$57,750$46,060

Is $39,230 a good salary in Elmira, NY?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$63,716Census Bureau ACS
Local price level (U.S. = 100)94.45.6% below national average
One paycheck vs. a household61.6%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Elmira, NY: common questions

What is the median salary for customer service representatives in Elmira, NY?

The BLS median annual wage for customer service representatives in the Elmira, NY metro area was $39,230 in May 2025, about $3,269 a month or $18.86 an hour. Statewide, the New York median for this job is $48,000, so the metro pays 18% below the state.

What is the hourly pay for customer service representatives in Elmira, NY?

The median hourly wage for customer service representatives in Elmira, NY was $18.86 in the BLS survey. One in ten earned less than $15.50 an hour and one in ten earned more than $27.77.

How many customer service representatives work in Elmira, NY?

BLS estimated 510 jobs for customer service representatives in the metro in May 2025, or 15.2 of every 1,000 jobs. Its location quotient of 0.91 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Elmira, NY?

BLS wage estimates for customer service representatives in Elmira, NY run from $32,240 at the 10th percentile to $35,600 at the 25th, $46,700 at the 75th, and $57,750 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Elmira, NY?

On a median gross salary of $39,230, an estimated $32,179 lands in net take-home pay per year ($1,238 biweekly) for a single filer claiming the standard deduction in New York in 2026. Total tax withholding equals $7,051 (an effective rate of 18%).

How much do customer service representatives make per month in Elmira, NY?

On the median annual salary of $39,230, gross monthly income is $3,269. After federal, FICA, and New York state income taxes, estimated net take-home pay is $2,682 per month (or $1,238 every two weeks).

Is $39,230 a good salary in Elmira, NY?

At $39,230, the median salary for customer service representatives is 61.6% of the Elmira, NY median household income ($63,716). It is 18% below the $47,850 median for all jobs in the metro. The BEA regional price parity is 94.4, so prices here run 5.6% below the U.S. average.