Gainesville, FL metro area · BLS May 2025 · Updated

How much does a customer service representative make in Gainesville, FL?

In the Gainesville, FL metropolitan area, customer service representatives earned a median of $38,550 a year ($18.53 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 2,030 of these jobs there. That is 18% below the $47,020 median for all jobs in the metro. The middle 80% earned between $30,850 and $55,460; these percentiles do not measure years of experience. Applying 2026 federal and Florida tax rules to the median leaves an estimated $33,155 in take-home pay.

Customer service representative pay in Gainesville, FL at a glance

Median salary

$38,550$18.53 per hour · $3,213 monthly · BLS May 2025
10th percentile$30,850$14.83/hr
25th percentile$34,870$16.77/hr
75th percentile$46,100$22.16/hr
90th percentile$55,460$26.67/hr
Jobs in this metro2,030Location quotient 0.80 (U.S. = 1.00)
Against all jobs here18% belowAll-jobs median $47,020
Against Florida5% belowStatewide median $40,440
Against the U.S.14% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Gainesville, FL after taxes

$38,550
$15,000$80,000
Filing status:
Gross salary breakdown$38,550
Net 86%
Fed 6%
FICA 8%
Annual take-home$33,155After all taxes
Monthly deposit$2,763Estimated per month
Biweekly paycheck$1,275Every 2 weeks (26/yr)
Effective tax rate14%Total tax burden
Federal income tax$2,446 / yr
Florida state income taxNo state wage tax$0
FICA (Social Security & Medicare)$2,949 / yr

Customer service representatives pay range in Gainesville, FL, hourly and yearly

BLS May 2025 estimates for the Gainesville, FL metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Gainesville, FL metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (FL)
10th percentile$14.83/hr$2,571$30,850$26,968
25th percentile$16.77/hr$2,906$34,870$30,198
MedianMedian$18.53/hr$3,213$38,550$33,155
75th percentile$22.16/hr$3,842$46,100$39,221
90th percentile$26.67/hr$4,622$55,460$46,742

Is $38,550 a good salary in Gainesville, FL?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$61,468Census Bureau ACS
Local price level (U.S. = 100)96.73.3% below national average
One paycheck vs. a household62.7%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Gainesville, FL: common questions

What is the median salary for customer service representatives in Gainesville, FL?

The BLS median annual wage for customer service representatives in the Gainesville, FL metro area was $38,550 in May 2025, about $3,213 a month or $18.53 an hour. Statewide, the Florida median for this job is $40,440, so the metro pays 5% below the state.

What is the hourly pay for customer service representatives in Gainesville, FL?

The median hourly wage for customer service representatives in Gainesville, FL was $18.53 in the BLS survey. One in ten earned less than $14.83 an hour and one in ten earned more than $26.67.

How many customer service representatives work in Gainesville, FL?

BLS estimated 2,030 jobs for customer service representatives in the metro in May 2025, or 13.3 of every 1,000 jobs. Its location quotient of 0.80 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Gainesville, FL?

BLS wage estimates for customer service representatives in Gainesville, FL run from $30,850 at the 10th percentile to $34,870 at the 25th, $46,100 at the 75th, and $55,460 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Gainesville, FL?

On a median gross salary of $38,550, an estimated $33,155 lands in net take-home pay per year ($1,275 biweekly) for a single filer claiming the standard deduction in Florida in 2026. Total tax withholding equals $5,395 (an effective rate of 14%).

How much do customer service representatives make per month in Gainesville, FL?

On the median annual salary of $38,550, gross monthly income is $3,213. After federal, FICA, and Florida state income taxes, estimated net take-home pay is $2,763 per month (or $1,275 every two weeks).

Is $38,550 a good salary in Gainesville, FL?

At $38,550, the median salary for customer service representatives is 62.7% of the Gainesville, FL median household income ($61,468). It is 18% below the $47,020 median for all jobs in the metro. The BEA regional price parity is 96.7, so prices here run 3.3% below the U.S. average.