Jacksonville, FL metro area · BLS May 2025 · Updated

How much does a customer service representative make in Jacksonville, FL?

In the Jacksonville, FL metropolitan area, customer service representatives earned a median of $42,840 a year ($20.60 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 17,030 of these jobs there. That is 12% below the $48,830 median for all jobs in the metro. The middle 80% earned between $32,130 and $62,190; these percentiles do not measure years of experience. Applying 2026 federal and Florida tax rules to the median leaves an estimated $36,602 in take-home pay.

Customer service representative pay in Jacksonville, FL at a glance

Median salary

$42,840$20.60 per hour · $3,570 monthly · BLS May 2025
10th percentile$32,130$15.45/hr
25th percentile$37,090$17.83/hr
75th percentile$49,830$23.96/hr
90th percentile$62,190$29.90/hr
Jobs in this metro17,030Location quotient 1.33 (U.S. = 1.00)
Against all jobs here12% belowAll-jobs median $48,830
Against Florida6% aboveStatewide median $40,440
Against the U.S.4% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Jacksonville, FL after taxes

$42,840
$15,000$90,000
Filing status:
Gross salary breakdown$42,840
Net 85%
Fed 7%
FICA 8%
Annual take-home$36,602After all taxes
Monthly deposit$3,050Estimated per month
Biweekly paycheck$1,408Every 2 weeks (26/yr)
Effective tax rate14.6%Total tax burden
Federal income tax$2,961 / yr
Florida state income taxNo state wage tax$0
FICA (Social Security & Medicare)$3,277 / yr

Customer service representatives pay range in Jacksonville, FL, hourly and yearly

BLS May 2025 estimates for the Jacksonville, FL metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Jacksonville, FL metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (FL)
10th percentile$15.45/hr$2,678$32,130$27,996
25th percentile$17.83/hr$3,091$37,090$31,982
MedianMedian$20.60/hr$3,570$42,840$36,602
75th percentile$23.96/hr$4,153$49,830$42,218
90th percentile$29.90/hr$5,183$62,190$52,150

Is $42,840 a good salary in Jacksonville, FL?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$79,643Census Bureau ACS
Local price level (U.S. = 100)99.50.5% below national average
One paycheck vs. a household53.8%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Jacksonville, FL: common questions

What is the median salary for customer service representatives in Jacksonville, FL?

The BLS median annual wage for customer service representatives in the Jacksonville, FL metro area was $42,840 in May 2025, about $3,570 a month or $20.60 an hour. Statewide, the Florida median for this job is $40,440, so the metro pays 6% above the state.

What is the hourly pay for customer service representatives in Jacksonville, FL?

The median hourly wage for customer service representatives in Jacksonville, FL was $20.60 in the BLS survey. One in ten earned less than $15.45 an hour and one in ten earned more than $29.90.

How many customer service representatives work in Jacksonville, FL?

BLS estimated 17,030 jobs for customer service representatives in the metro in May 2025, or 22.2 of every 1,000 jobs. Its location quotient of 1.33 means the job is more concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Jacksonville, FL?

BLS wage estimates for customer service representatives in Jacksonville, FL run from $32,130 at the 10th percentile to $37,090 at the 25th, $49,830 at the 75th, and $62,190 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Jacksonville, FL?

On a median gross salary of $42,840, an estimated $36,602 lands in net take-home pay per year ($1,408 biweekly) for a single filer claiming the standard deduction in Florida in 2026. Total tax withholding equals $6,238 (an effective rate of 14.6%).

How much do customer service representatives make per month in Jacksonville, FL?

On the median annual salary of $42,840, gross monthly income is $3,570. After federal, FICA, and Florida state income taxes, estimated net take-home pay is $3,050 per month (or $1,408 every two weeks).

Is $42,840 a good salary in Jacksonville, FL?

At $42,840, the median salary for customer service representatives is 53.8% of the Jacksonville, FL median household income ($79,643). It is 12% below the $48,830 median for all jobs in the metro. The BEA regional price parity is 99.5, so prices here run 0.5% below the U.S. average.