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Kokomo, IN metro area · BLS May 2025 · Updated

How much does a customer service representative make in Kokomo, IN?

In the Kokomo, IN metropolitan area, customer service representatives earned a median of $38,380 a year ($18.45 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 340 of these jobs there. That is 22% below the $48,980 median for all jobs in the metro. The middle 80% earned between $30,960 and $55,280; these percentiles do not measure years of experience. Applying 2026 federal and Indiana tax rules to the median leaves an estimated $31,916 in take-home pay.

Customer service representative pay in Kokomo, IN at a glance

Median salary

$38,380$18.45 per hour · $3,198 monthly · BLS May 2025
10th percentile$30,960$14.89/hr
25th percentile$34,060$16.37/hr
75th percentile$47,080$22.63/hr
90th percentile$55,280$26.58/hr
Jobs in this metro340Location quotient 0.57 (U.S. = 1.00)
Against all jobs here22% belowAll-jobs median $48,980
Against Indiana11% belowStatewide median $43,140
Against the U.S.14% belowNational median $44,770

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Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $38,000 a year leaves after tax in IndianaFederal tax, FICA and Indiana withholding on that salary, with the other 49 states beside it.
By the hour$18 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $38,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $38,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation Indiana publishes a wage forThe biggest employers, the best paid, and what is distinctive about Indiana.

Customer service representative salary in Kokomo, IN after taxes

$38,380
$15,000$80,000
Filing status:
Gross salary breakdown$38,380
Net 83%
Fed 6%
IN 3%
FICA 8%
Annual take-home$31,916After all taxes
Monthly deposit$2,660Estimated per month
Biweekly paycheck$1,228Every 2 weeks (26/yr)
Effective tax rate16.8%Total tax burden
Federal income tax$2,426 / yr
Indiana state income tax$1,103 / yr
FICA (Social Security & Medicare)$2,936 / yr
Customize deductions in full Indiana calculator

Customer service representatives pay range in Kokomo, IN, hourly and yearly

BLS May 2025 estimates for the Kokomo, IN metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Kokomo, IN metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (IN)
10th percentile$14.89/hr$2,580$30,960$26,173
25th percentile$16.37/hr$2,838$34,060$28,572
MedianMedian$18.45/hr$3,198$38,380$31,916
75th percentile$22.63/hr$3,923$47,080$38,649
90th percentile$26.58/hr$4,607$55,280$44,996

Is $38,380 a good salary in Kokomo, IN?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$64,027Census Bureau ACS
Local price level (U.S. = 100)89.610.4% below national average
One paycheck vs. a household59.9%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

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Customer service representatives pay in other Indiana metros

Metros in the same state that are closest in size to Kokomo, IN. A statewide average can hide differences this large.

Customer service representative pay in Kokomo, IN: common questions

What is the median salary for customer service representatives in Kokomo, IN?

The BLS median annual wage for customer service representatives in the Kokomo, IN metro area was $38,380 in May 2025, about $3,198 a month or $18.45 an hour. Statewide, the Indiana median for this job is $43,140, so the metro pays 11% below the state.

What is the hourly pay for customer service representatives in Kokomo, IN?

The median hourly wage for customer service representatives in Kokomo, IN was $18.45 in the BLS survey. One in ten earned less than $14.89 an hour and one in ten earned more than $26.58.

How many customer service representatives work in Kokomo, IN?

BLS estimated 340 jobs for customer service representatives in the metro in May 2025, or 9.5 of every 1,000 jobs. Its location quotient of 0.57 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Kokomo, IN?

BLS wage estimates for customer service representatives in Kokomo, IN run from $30,960 at the 10th percentile to $34,060 at the 25th, $47,080 at the 75th, and $55,280 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Kokomo, IN?

On a median gross salary of $38,380, an estimated $31,916 lands in net take-home pay per year ($1,228 biweekly) for a single filer claiming the standard deduction in Indiana in 2026. Total tax withholding equals $6,464 (an effective rate of 16.8%).

How much do customer service representatives make per month in Kokomo, IN?

On the median annual salary of $38,380, gross monthly income is $3,198. After federal, FICA, and Indiana state income taxes, estimated net take-home pay is $2,660 per month (or $1,228 every two weeks).

Is $38,380 a good salary in Kokomo, IN?

At $38,380, the median salary for customer service representatives is 59.9% of the Kokomo, IN median household income ($64,027). It is 22% below the $48,980 median for all jobs in the metro. The BEA regional price parity is 89.6, so prices here run 10.4% below the U.S. average.