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Montgomery, AL metro area · BLS May 2025 · Updated

How much does a customer service representative make in Montgomery, AL?

In the Montgomery, AL metropolitan area, customer service representatives earned a median of $36,960 a year ($17.77 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 2,500 of these jobs there. That is 18% below the $44,950 median for all jobs in the metro. The middle 80% earned between $29,890 and $52,870; these percentiles do not measure years of experience. Applying 2026 federal and Alabama tax rules to the median leaves an estimated $30,382 in take-home pay.

Customer service representative pay in Montgomery, AL at a glance

Median salary

$36,960$17.77 per hour · $3,080 monthly · BLS May 2025
10th percentile$29,890$14.37/hr
25th percentile$31,610$15.20/hr
75th percentile$45,550$21.90/hr
90th percentile$52,870$25.42/hr
Jobs in this metro2,500Location quotient 0.91 (U.S. = 1.00)
Against all jobs here18% belowAll-jobs median $44,950
Against Alabama4% belowStatewide median $38,400
Against the U.S.17% belowNational median $44,770

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Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $37,000 a year leaves after tax in AlabamaFederal tax, FICA and Alabama withholding on that salary, with the other 49 states beside it.
By the hour$18 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $37,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $37,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation Alabama publishes a wage forThe biggest employers, the best paid, and what is distinctive about Alabama.

Customer service representative salary in Montgomery, AL after taxes

$36,960
$15,000$75,000
Filing status:
Gross salary breakdown$36,960
Net 82%
Fed 6%
AL 4%
FICA 8%
Annual take-home$30,382After all taxes
Monthly deposit$2,532Estimated per month
Biweekly paycheck$1,169Every 2 weeks (26/yr)
Effective tax rate17.8%Total tax burden
Federal income tax$2,255 / yr
Alabama state income tax$1,495 / yr
FICA (Social Security & Medicare)$2,827 / yr
Customize deductions in full Alabama calculator

Customer service representatives pay range in Montgomery, AL, hourly and yearly

BLS May 2025 estimates for the Montgomery, AL metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Montgomery, AL metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (AL)
10th percentile$14.37/hr$2,491$29,890$25,027
25th percentile$15.20/hr$2,634$31,610$26,329
MedianMedian$17.77/hr$3,080$36,960$30,382
75th percentile$21.90/hr$3,796$45,550$36,906
90th percentile$25.42/hr$4,406$52,870$42,466

Is $36,960 a good salary in Montgomery, AL?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$64,010Census Bureau ACS
Local price level (U.S. = 100)89.710.3% below national average
One paycheck vs. a household57.7%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

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Customer service representatives pay in other Alabama metros

Metros in the same state that are closest in size to Montgomery, AL. A statewide average can hide differences this large.

Customer service representative pay in Montgomery, AL: common questions

What is the median salary for customer service representatives in Montgomery, AL?

The BLS median annual wage for customer service representatives in the Montgomery, AL metro area was $36,960 in May 2025, about $3,080 a month or $17.77 an hour. Statewide, the Alabama median for this job is $38,400, so the metro pays 4% below the state.

What is the hourly pay for customer service representatives in Montgomery, AL?

The median hourly wage for customer service representatives in Montgomery, AL was $17.77 in the BLS survey. One in ten earned less than $14.37 an hour and one in ten earned more than $25.42.

How many customer service representatives work in Montgomery, AL?

BLS estimated 2,500 jobs for customer service representatives in the metro in May 2025, or 15.1 of every 1,000 jobs. Its location quotient of 0.91 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Montgomery, AL?

BLS wage estimates for customer service representatives in Montgomery, AL run from $29,890 at the 10th percentile to $31,610 at the 25th, $45,550 at the 75th, and $52,870 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Montgomery, AL?

On a median gross salary of $36,960, an estimated $30,382 lands in net take-home pay per year ($1,169 biweekly) for a single filer claiming the standard deduction in Alabama in 2026. Total tax withholding equals $6,578 (an effective rate of 17.8%).

How much do customer service representatives make per month in Montgomery, AL?

On the median annual salary of $36,960, gross monthly income is $3,080. After federal, FICA, and Alabama state income taxes, estimated net take-home pay is $2,532 per month (or $1,169 every two weeks).

Is $36,960 a good salary in Montgomery, AL?

At $36,960, the median salary for customer service representatives is 57.7% of the Montgomery, AL median household income ($64,010). It is 18% below the $44,950 median for all jobs in the metro. The BEA regional price parity is 89.7, so prices here run 10.3% below the U.S. average.