Tuscaloosa, AL metro area · BLS May 2025 · Updated

How much does a customer service representative make in Tuscaloosa, AL?

In the Tuscaloosa, AL metropolitan area, customer service representatives earned a median of $37,990 a year ($18.27 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 860 of these jobs there. That is 16% below the $45,220 median for all jobs in the metro. The middle 80% earned between $30,320 and $52,930; these percentiles do not measure years of experience. Applying 2026 federal and Alabama tax rules to the median leaves an estimated $31,164 in take-home pay.

Customer service representative pay in Tuscaloosa, AL at a glance

Median salary

$37,990$18.27 per hour · $3,166 monthly · BLS May 2025
10th percentile$30,320$14.58/hr
25th percentile$35,200$16.93/hr
75th percentile$45,920$22.08/hr
90th percentile$52,930$25.45/hr
Jobs in this metro860Location quotient 0.47 (U.S. = 1.00)
Against all jobs here16% belowAll-jobs median $45,220
Against Alabama1% belowStatewide median $38,400
Against the U.S.15% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Tuscaloosa, AL after taxes

$37,990
$15,000$80,000
Filing status:
Gross salary breakdown$37,990
Net 82%
Fed 6%
AL 4%
FICA 8%
Annual take-home$31,164After all taxes
Monthly deposit$2,597Estimated per month
Biweekly paycheck$1,199Every 2 weeks (26/yr)
Effective tax rate18%Total tax burden
Federal income tax$2,379 / yr
Alabama state income tax$1,541 / yr
FICA (Social Security & Medicare)$2,906 / yr

Customer service representatives pay range in Tuscaloosa, AL, hourly and yearly

BLS May 2025 estimates for the Tuscaloosa, AL metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Tuscaloosa, AL metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (AL)
10th percentile$14.58/hr$2,527$30,320$25,353
25th percentile$16.93/hr$2,933$35,200$29,047
MedianMedian$18.27/hr$3,166$37,990$31,164
75th percentile$22.08/hr$3,827$45,920$37,187
90th percentile$25.45/hr$4,411$52,930$42,511

Is $37,990 a good salary in Tuscaloosa, AL?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$61,517Census Bureau ACS
Local price level (U.S. = 100)87.712.3% below national average
One paycheck vs. a household61.8%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Tuscaloosa, AL: common questions

What is the median salary for customer service representatives in Tuscaloosa, AL?

The BLS median annual wage for customer service representatives in the Tuscaloosa, AL metro area was $37,990 in May 2025, about $3,166 a month or $18.27 an hour. Statewide, the Alabama median for this job is $38,400, so the metro pays 1% below the state.

What is the hourly pay for customer service representatives in Tuscaloosa, AL?

The median hourly wage for customer service representatives in Tuscaloosa, AL was $18.27 in the BLS survey. One in ten earned less than $14.58 an hour and one in ten earned more than $25.45.

How many customer service representatives work in Tuscaloosa, AL?

BLS estimated 860 jobs for customer service representatives in the metro in May 2025, or 7.9 of every 1,000 jobs. Its location quotient of 0.47 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Tuscaloosa, AL?

BLS wage estimates for customer service representatives in Tuscaloosa, AL run from $30,320 at the 10th percentile to $35,200 at the 25th, $45,920 at the 75th, and $52,930 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Tuscaloosa, AL?

On a median gross salary of $37,990, an estimated $31,164 lands in net take-home pay per year ($1,199 biweekly) for a single filer claiming the standard deduction in Alabama in 2026. Total tax withholding equals $6,826 (an effective rate of 18%).

How much do customer service representatives make per month in Tuscaloosa, AL?

On the median annual salary of $37,990, gross monthly income is $3,166. After federal, FICA, and Alabama state income taxes, estimated net take-home pay is $2,597 per month (or $1,199 every two weeks).

Is $37,990 a good salary in Tuscaloosa, AL?

At $37,990, the median salary for customer service representatives is 61.8% of the Tuscaloosa, AL median household income ($61,517). It is 16% below the $45,220 median for all jobs in the metro. The BEA regional price parity is 87.7, so prices here run 12.3% below the U.S. average.