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Syracuse, NY metro area · BLS May 2025 · Updated

How much does a customer service representative make in Syracuse, NY?

In the Syracuse, NY metropolitan area, customer service representatives earned a median of $45,360 a year ($21.81 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 4,710 of these jobs there. That is 14% below the $52,990 median for all jobs in the metro. The middle 80% earned between $34,630 and $65,680; these percentiles do not measure years of experience. Applying 2026 federal and New York tax rules to the median leaves an estimated $36,774 in take-home pay.

Customer service representative pay in Syracuse, NY at a glance

Median salary

$45,360$21.81 per hour · $3,780 monthly · BLS May 2025
10th percentile$34,630$16.65/hr
25th percentile$38,170$18.35/hr
75th percentile$54,340$26.13/hr
90th percentile$65,680$31.58/hr
Jobs in this metro4,710Location quotient 0.94 (U.S. = 1.00)
Against all jobs here14% belowAll-jobs median $52,990
Against New York6% belowStatewide median $48,000
Against the U.S.1% aboveNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $45,000 a year leaves after tax in New YorkFederal tax, FICA and New York withholding on that salary, with the other 49 states beside it.
By the hour$22 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $45,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $45,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation New York publishes a wage forThe biggest employers, the best paid, and what is distinctive about New York.

Customer service representative salary in Syracuse, NY after taxes

$45,360
$15,000$95,000
Filing status:
Gross salary breakdown$45,360
Net 81%
Fed 7%
NY 4%
FICA 8%
Annual take-home$36,774After all taxes
Monthly deposit$3,064Estimated per month
Biweekly paycheck$1,414Every 2 weeks (26/yr)
Effective tax rate18.9%Total tax burden
Federal income tax$3,263 / yr
New York state income tax$1,853 / yr
FICA (Social Security & Medicare)$3,470 / yr
Customize deductions in full New York calculator

Customer service representatives pay range in Syracuse, NY, hourly and yearly

BLS May 2025 estimates for the Syracuse, NY metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Syracuse, NY metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (NY)
10th percentile$16.65/hr$2,886$34,630$28,732
25th percentile$18.35/hr$3,181$38,170$31,385
MedianMedian$21.81/hr$3,780$45,360$36,774
75th percentile$26.13/hr$4,528$54,340$43,504
90th percentile$31.58/hr$5,473$65,680$52,004

Is $45,360 a good salary in Syracuse, NY?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$75,492Census Bureau ACS
Local price level (U.S. = 100)95.74.3% below national average
One paycheck vs. a household60.1%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

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Customer service representatives pay in other New York metros

Metros in the same state that are closest in size to Syracuse, NY. A statewide average can hide differences this large.

Customer service representative pay in Syracuse, NY: common questions

What is the median salary for customer service representatives in Syracuse, NY?

The BLS median annual wage for customer service representatives in the Syracuse, NY metro area was $45,360 in May 2025, about $3,780 a month or $21.81 an hour. Statewide, the New York median for this job is $48,000, so the metro pays 6% below the state.

What is the hourly pay for customer service representatives in Syracuse, NY?

The median hourly wage for customer service representatives in Syracuse, NY was $21.81 in the BLS survey. One in ten earned less than $16.65 an hour and one in ten earned more than $31.58.

How many customer service representatives work in Syracuse, NY?

BLS estimated 4,710 jobs for customer service representatives in the metro in May 2025, or 15.7 of every 1,000 jobs. Its location quotient of 0.94 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Syracuse, NY?

BLS wage estimates for customer service representatives in Syracuse, NY run from $34,630 at the 10th percentile to $38,170 at the 25th, $54,340 at the 75th, and $65,680 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Syracuse, NY?

On a median gross salary of $45,360, an estimated $36,774 lands in net take-home pay per year ($1,414 biweekly) for a single filer claiming the standard deduction in New York in 2026. Total tax withholding equals $8,586 (an effective rate of 18.9%).

How much do customer service representatives make per month in Syracuse, NY?

On the median annual salary of $45,360, gross monthly income is $3,780. After federal, FICA, and New York state income taxes, estimated net take-home pay is $3,064 per month (or $1,414 every two weeks).

Is $45,360 a good salary in Syracuse, NY?

At $45,360, the median salary for customer service representatives is 60.1% of the Syracuse, NY median household income ($75,492). It is 14% below the $52,990 median for all jobs in the metro. The BEA regional price parity is 95.7, so prices here run 4.3% below the U.S. average.