Customer service representative pay in Albany-Schenectady, NY at a glance
Median salary
$45,350$21.80 per hour · $3,779 monthly · BLS May 2025Run the numbers on your own pay
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Customer service representative salary in Albany-Schenectady, NY after taxes
Customer service representatives pay range in Albany-Schenectady, NY, hourly and yearly
BLS May 2025 estimates for the Albany-Schenectady-Troy, NY metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.
| Percentile | Hourly | Monthly | Yearly | After tax a year (NY) |
|---|---|---|---|---|
| 10th percentile | $17.27/hr | $2,994 | $35,930 | $29,706 |
| 25th percentile | $18.45/hr | $3,198 | $38,380 | $31,542 |
| MedianMedian | $21.80/hr | $3,779 | $45,350 | $36,766 |
| 75th percentile | $26.56/hr | $4,603 | $55,240 | $44,179 |
| 90th percentile | $30.56/hr | $5,298 | $63,570 | $50,422 |
Is $45,350 a good salary in Albany-Schenectady, NY?
It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.
Customer service representatives pay in New York and across the U.S.
The same job statewide and nationally, and a calculator for your own paycheck.
Customer service representative pay in Albany-Schenectady, NY: common questions
What is the median salary for customer service representatives in Albany-Schenectady-Troy, NY?
The BLS median annual wage for customer service representatives in the Albany-Schenectady-Troy, NY metro area was $45,350 in May 2025, about $3,779 a month or $21.80 an hour. Statewide, the New York median for this job is $48,000, so the metro pays 6% below the state.
What is the hourly pay for customer service representatives in Albany-Schenectady-Troy, NY?
The median hourly wage for customer service representatives in Albany-Schenectady-Troy, NY was $21.80 in the BLS survey. One in ten earned less than $17.27 an hour and one in ten earned more than $30.56.
How many customer service representatives work in Albany-Schenectady-Troy, NY?
BLS estimated 8,290 jobs for customer service representatives in the metro in May 2025, or 18.4 of every 1,000 jobs. Its location quotient of 1.10 means the job is more concentrated here than in the country as a whole.
What is the pay range for customer service representatives in Albany-Schenectady-Troy, NY?
BLS wage estimates for customer service representatives in Albany-Schenectady-Troy, NY run from $35,930 at the 10th percentile to $38,380 at the 25th, $55,240 at the 75th, and $63,570 at the 90th. These are points in the wage distribution, not experience levels.
How much do customer service representatives take home after taxes in Albany-Schenectady-Troy, NY?
On a median gross salary of $45,350, an estimated $36,766 lands in net take-home pay per year ($1,414 biweekly) for a single filer claiming the standard deduction in New York in 2026. Total tax withholding equals $8,584 (an effective rate of 18.9%).
How much do customer service representatives make per month in Albany-Schenectady-Troy, NY?
On the median annual salary of $45,350, gross monthly income is $3,779. After federal, FICA, and New York state income taxes, estimated net take-home pay is $3,064 per month (or $1,414 every two weeks).
Is $45,350 a good salary in Albany-Schenectady-Troy, NY?
At $45,350, the median salary for customer service representatives is 51.5% of the Albany-Schenectady-Troy, NY median household income ($88,074). It is 22% below the $58,460 median for all jobs in the metro. The BEA regional price parity is 99.6, so prices here run 0.4% below the U.S. average.