Customer service representative pay in Buffalo-Cheektowaga, NY at a glance
Median salary
$45,520$21.88 per hour · $3,793 monthly · BLS May 2025Run the numbers on your own pay
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Customer service representative salary in Buffalo-Cheektowaga, NY after taxes
Customer service representatives pay range in Buffalo-Cheektowaga, NY, hourly and yearly
BLS May 2025 estimates for the Buffalo-Cheektowaga, NY metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.
| Percentile | Hourly | Monthly | Yearly | After tax a year (NY) |
|---|---|---|---|---|
| 10th percentile | $17.00/hr | $2,947 | $35,360 | $29,279 |
| 25th percentile | $18.23/hr | $3,159 | $37,910 | $31,190 |
| MedianMedian | $21.88/hr | $3,793 | $45,520 | $36,894 |
| 75th percentile | $26.49/hr | $4,593 | $55,110 | $44,082 |
| 90th percentile | $30.19/hr | $5,233 | $62,800 | $49,845 |
Is $45,520 a good salary in Buffalo-Cheektowaga, NY?
It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.
Customer service representatives pay in New York and across the U.S.
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Customer service representative pay in Buffalo-Cheektowaga, NY: common questions
What is the median salary for customer service representatives in Buffalo-Cheektowaga, NY?
The BLS median annual wage for customer service representatives in the Buffalo-Cheektowaga, NY metro area was $45,520 in May 2025, about $3,793 a month or $21.88 an hour. Statewide, the New York median for this job is $48,000, so the metro pays 5% below the state.
What is the hourly pay for customer service representatives in Buffalo-Cheektowaga, NY?
The median hourly wage for customer service representatives in Buffalo-Cheektowaga, NY was $21.88 in the BLS survey. One in ten earned less than $17.00 an hour and one in ten earned more than $30.19.
How many customer service representatives work in Buffalo-Cheektowaga, NY?
BLS estimated 9,850 jobs for customer service representatives in the metro in May 2025, or 18.4 of every 1,000 jobs. Its location quotient of 1.10 means the job is more concentrated here than in the country as a whole.
What is the pay range for customer service representatives in Buffalo-Cheektowaga, NY?
BLS wage estimates for customer service representatives in Buffalo-Cheektowaga, NY run from $35,360 at the 10th percentile to $37,910 at the 25th, $55,110 at the 75th, and $62,800 at the 90th. These are points in the wage distribution, not experience levels.
How much do customer service representatives take home after taxes in Buffalo-Cheektowaga, NY?
On a median gross salary of $45,520, an estimated $36,894 lands in net take-home pay per year ($1,419 biweekly) for a single filer claiming the standard deduction in New York in 2026. Total tax withholding equals $8,626 (an effective rate of 19%).
How much do customer service representatives make per month in Buffalo-Cheektowaga, NY?
On the median annual salary of $45,520, gross monthly income is $3,793. After federal, FICA, and New York state income taxes, estimated net take-home pay is $3,074 per month (or $1,419 every two weeks).
Is $45,520 a good salary in Buffalo-Cheektowaga, NY?
At $45,520, the median salary for customer service representatives is 63% of the Buffalo-Cheektowaga, NY median household income ($72,237). It is 10% below the $50,790 median for all jobs in the metro. The BEA regional price parity is 95.8, so prices here run 4.2% below the U.S. average.