Beckley, WV metro area · BLS May 2025 · Updated

How much does a customer service representative make in Beckley, WV?

In the Beckley, WV metropolitan area, customer service representatives earned a median of $34,610 a year ($16.64 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 600 of these jobs there. That is 17% below the $41,850 median for all jobs in the metro. The middle 80% earned between $29,880 and $54,700; these percentiles do not measure years of experience. Applying 2026 federal and West Virginia tax rules to the median leaves an estimated $29,116 in take-home pay.

Customer service representative pay in Beckley, WV at a glance

Median salary

$34,610$16.64 per hour · $2,884 monthly · BLS May 2025
10th percentile$29,880$14.36/hr
25th percentile$33,870$16.28/hr
75th percentile$44,300$21.30/hr
90th percentile$54,700$26.30/hr
Jobs in this metro600Location quotient 0.83 (U.S. = 1.00)
Against all jobs here17% belowAll-jobs median $41,850
Against West Virginia10% belowStatewide median $38,430
Against the U.S.23% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Beckley, WV after taxes

$34,610
$15,000$70,000
Filing status:
Gross salary breakdown$34,610
Net 84%
Fed 6%
WV 3%
FICA 8%
Annual take-home$29,116After all taxes
Monthly deposit$2,426Estimated per month
Biweekly paycheck$1,120Every 2 weeks (26/yr)
Effective tax rate15.9%Total tax burden
Federal income tax$1,973 / yr
West Virginia state income tax$873 / yr
FICA (Social Security & Medicare)$2,648 / yr

Customer service representatives pay range in Beckley, WV, hourly and yearly

BLS May 2025 estimates for the Beckley, WV metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Beckley, WV metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (WV)
10th percentile$14.36/hr$2,490$29,880$25,465
25th percentile$16.28/hr$2,823$33,870$28,545
MedianMedian$16.64/hr$2,884$34,610$29,116
75th percentile$21.30/hr$3,692$44,300$36,571
90th percentile$26.30/hr$4,558$54,700$44,489

Is $34,610 a good salary in Beckley, WV?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$52,620Census Bureau ACS
Local price level (U.S. = 100)88.411.6% below national average
One paycheck vs. a household65.8%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Beckley, WV: common questions

What is the median salary for customer service representatives in Beckley, WV?

The BLS median annual wage for customer service representatives in the Beckley, WV metro area was $34,610 in May 2025, about $2,884 a month or $16.64 an hour. Statewide, the West Virginia median for this job is $38,430, so the metro pays 10% below the state.

What is the hourly pay for customer service representatives in Beckley, WV?

The median hourly wage for customer service representatives in Beckley, WV was $16.64 in the BLS survey. One in ten earned less than $14.36 an hour and one in ten earned more than $26.30.

How many customer service representatives work in Beckley, WV?

BLS estimated 600 jobs for customer service representatives in the metro in May 2025, or 13.8 of every 1,000 jobs. Its location quotient of 0.83 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Beckley, WV?

BLS wage estimates for customer service representatives in Beckley, WV run from $29,880 at the 10th percentile to $33,870 at the 25th, $44,300 at the 75th, and $54,700 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Beckley, WV?

On a median gross salary of $34,610, an estimated $29,116 lands in net take-home pay per year ($1,120 biweekly) for a single filer claiming the standard deduction in West Virginia in 2026. Total tax withholding equals $5,494 (an effective rate of 15.9%).

How much do customer service representatives make per month in Beckley, WV?

On the median annual salary of $34,610, gross monthly income is $2,884. After federal, FICA, and West Virginia state income taxes, estimated net take-home pay is $2,426 per month (or $1,120 every two weeks).

Is $34,610 a good salary in Beckley, WV?

At $34,610, the median salary for customer service representatives is 65.8% of the Beckley, WV median household income ($52,620). It is 17% below the $41,850 median for all jobs in the metro. The BEA regional price parity is 88.4, so prices here run 11.6% below the U.S. average.