Customer service representative pay in Charleston, WV at a glance
Median salary
$37,480$18.02 per hour · $3,123 monthly · BLS May 2025Run the numbers on your own pay
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Customer service representative salary in Charleston, WV after taxes
Customer service representatives pay range in Charleston, WV, hourly and yearly
BLS May 2025 estimates for the Charleston, WV metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.
| Percentile | Hourly | Monthly | Yearly | After tax a year (WV) |
|---|---|---|---|---|
| 10th percentile | $14.81/hr | $2,567 | $30,800 | $26,175 |
| 25th percentile | $16.82/hr | $2,916 | $34,990 | $29,409 |
| MedianMedian | $18.02/hr | $3,123 | $37,480 | $31,332 |
| 75th percentile | $22.50/hr | $3,900 | $46,800 | $38,475 |
| 90th percentile | $26.54/hr | $4,600 | $55,200 | $44,870 |
Is $37,480 a good salary in Charleston, WV?
It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.
Customer service representatives pay in West Virginia and across the U.S.
The same job statewide and nationally, and a calculator for your own paycheck.
Customer service representative pay in Charleston, WV: common questions
What is the median salary for customer service representatives in Charleston, WV?
The BLS median annual wage for customer service representatives in the Charleston, WV metro area was $37,480 in May 2025, about $3,123 a month or $18.02 an hour. Statewide, the West Virginia median for this job is $38,430, so the metro pays 2% below the state.
What is the hourly pay for customer service representatives in Charleston, WV?
The median hourly wage for customer service representatives in Charleston, WV was $18.02 in the BLS survey. One in ten earned less than $14.81 an hour and one in ten earned more than $26.54.
How many customer service representatives work in Charleston, WV?
BLS estimated 1,650 jobs for customer service representatives in the metro in May 2025, or 16.0 of every 1,000 jobs. Its location quotient of 0.96 means the job is about as common here as in the country as a whole.
What is the pay range for customer service representatives in Charleston, WV?
BLS wage estimates for customer service representatives in Charleston, WV run from $30,800 at the 10th percentile to $34,990 at the 25th, $46,800 at the 75th, and $55,200 at the 90th. These are points in the wage distribution, not experience levels.
How much do customer service representatives take home after taxes in Charleston, WV?
On a median gross salary of $37,480, an estimated $31,332 lands in net take-home pay per year ($1,205 biweekly) for a single filer claiming the standard deduction in West Virginia in 2026. Total tax withholding equals $6,148 (an effective rate of 16.4%).
How much do customer service representatives make per month in Charleston, WV?
On the median annual salary of $37,480, gross monthly income is $3,123. After federal, FICA, and West Virginia state income taxes, estimated net take-home pay is $2,611 per month (or $1,205 every two weeks).
Is $37,480 a good salary in Charleston, WV?
At $37,480, the median salary for customer service representatives is 62.3% of the Charleston, WV median household income ($60,117). It is 18% below the $45,830 median for all jobs in the metro. The BEA regional price parity is 88.7, so prices here run 11.3% below the U.S. average.