Morgantown, WV metro area · BLS May 2025 · Updated

How much does a customer service representative make in Morgantown, WV?

In the Morgantown, WV metropolitan area, customer service representatives earned a median of $37,450 a year ($18.00 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 840 of these jobs there. That is 21% below the $47,350 median for all jobs in the metro. The middle 80% earned between $30,650 and $54,930; these percentiles do not measure years of experience. Applying 2026 federal and West Virginia tax rules to the median leaves an estimated $31,308 in take-home pay.

Customer service representative pay in Morgantown, WV at a glance

Median salary

$37,450$18.00 per hour · $3,121 monthly · BLS May 2025
10th percentile$30,650$14.73/hr
25th percentile$35,880$17.25/hr
75th percentile$47,060$22.63/hr
90th percentile$54,930$26.41/hr
Jobs in this metro840Location quotient 0.74 (U.S. = 1.00)
Against all jobs here21% belowAll-jobs median $47,350
Against West Virginia3% belowStatewide median $38,430
Against the U.S.16% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Morgantown, WV after taxes

$37,450
$15,000$75,000
Filing status:
Gross salary breakdown$37,450
Net 84%
Fed 6%
WV 3%
FICA 8%
Annual take-home$31,308After all taxes
Monthly deposit$2,609Estimated per month
Biweekly paycheck$1,204Every 2 weeks (26/yr)
Effective tax rate16.4%Total tax burden
Federal income tax$2,314 / yr
West Virginia state income tax$963 / yr
FICA (Social Security & Medicare)$2,865 / yr

Customer service representatives pay range in Morgantown, WV, hourly and yearly

BLS May 2025 estimates for the Morgantown, WV metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Morgantown, WV metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (WV)
10th percentile$14.73/hr$2,554$30,650$26,059
25th percentile$17.25/hr$2,990$35,880$30,096
MedianMedian$18.00/hr$3,121$37,450$31,308
75th percentile$22.63/hr$3,922$47,060$38,673
90th percentile$26.41/hr$4,578$54,930$44,664

Is $37,450 a good salary in Morgantown, WV?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$64,640Census Bureau ACS
Local price level (U.S. = 100)93.36.7% below national average
One paycheck vs. a household57.9%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Morgantown, WV: common questions

What is the median salary for customer service representatives in Morgantown, WV?

The BLS median annual wage for customer service representatives in the Morgantown, WV metro area was $37,450 in May 2025, about $3,121 a month or $18.00 an hour. Statewide, the West Virginia median for this job is $38,430, so the metro pays 3% below the state.

What is the hourly pay for customer service representatives in Morgantown, WV?

The median hourly wage for customer service representatives in Morgantown, WV was $18.00 in the BLS survey. One in ten earned less than $14.73 an hour and one in ten earned more than $26.41.

How many customer service representatives work in Morgantown, WV?

BLS estimated 840 jobs for customer service representatives in the metro in May 2025, or 12.4 of every 1,000 jobs. Its location quotient of 0.74 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Morgantown, WV?

BLS wage estimates for customer service representatives in Morgantown, WV run from $30,650 at the 10th percentile to $35,880 at the 25th, $47,060 at the 75th, and $54,930 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Morgantown, WV?

On a median gross salary of $37,450, an estimated $31,308 lands in net take-home pay per year ($1,204 biweekly) for a single filer claiming the standard deduction in West Virginia in 2026. Total tax withholding equals $6,142 (an effective rate of 16.4%).

How much do customer service representatives make per month in Morgantown, WV?

On the median annual salary of $37,450, gross monthly income is $3,121. After federal, FICA, and West Virginia state income taxes, estimated net take-home pay is $2,609 per month (or $1,204 every two weeks).

Is $37,450 a good salary in Morgantown, WV?

At $37,450, the median salary for customer service representatives is 57.9% of the Morgantown, WV median household income ($64,640). It is 21% below the $47,350 median for all jobs in the metro. The BEA regional price parity is 93.3, so prices here run 6.7% below the U.S. average.