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Cleveland, TN metro area · BLS May 2025 · Updated

How much does a customer service representative make in Cleveland, TN?

In the Cleveland, TN metropolitan area, customer service representatives earned a median of $37,600 a year ($18.08 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 590 of these jobs there. That is 7% below the $40,230 median for all jobs in the metro. The middle 80% earned between $28,230 and $55,380; these percentiles do not measure years of experience. Applying 2026 federal and Tennessee tax rules to the median leaves an estimated $32,392 in take-home pay.

Customer service representative pay in Cleveland, TN at a glance

Median salary

$37,600$18.08 per hour · $3,133 monthly · BLS May 2025
10th percentile$28,230$13.57/hr
25th percentile$31,830$15.30/hr
75th percentile$45,780$22.01/hr
90th percentile$55,380$26.63/hr
Jobs in this metro590Location quotient 0.83 (U.S. = 1.00)
Against all jobs here7% belowAll-jobs median $40,230
Against Tennessee12% belowStatewide median $42,830
Against the U.S.16% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $38,000 a year leaves after tax in TennesseeFederal tax, FICA and Tennessee withholding on that salary, with the other 49 states beside it.
By the hour$18 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $38,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $38,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation Tennessee publishes a wage forThe biggest employers, the best paid, and what is distinctive about Tennessee.

Customer service representative salary in Cleveland, TN after taxes

$37,600
$15,000$80,000
Filing status:
Gross salary breakdown$37,600
Net 86%
Fed 6%
FICA 8%
Annual take-home$32,392After all taxes
Monthly deposit$2,699Estimated per month
Biweekly paycheck$1,246Every 2 weeks (26/yr)
Effective tax rate13.9%Total tax burden
Federal income tax$2,332 / yr
Tennessee state income taxNo state wage tax$0
FICA (Social Security & Medicare)$2,876 / yr
Customize deductions in full Tennessee calculator

Customer service representatives pay range in Cleveland, TN, hourly and yearly

BLS May 2025 estimates for the Cleveland, TN metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Cleveland, TN metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (TN)
10th percentile$13.57/hr$2,353$28,230$24,857
25th percentile$15.30/hr$2,653$31,830$27,755
MedianMedian$18.08/hr$3,133$37,600$32,392
75th percentile$22.01/hr$3,815$45,780$38,964
90th percentile$26.63/hr$4,615$55,380$46,678

Is $37,600 a good salary in Cleveland, TN?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$66,135Census Bureau ACS
Local price level (U.S. = 100)88.111.9% below national average
One paycheck vs. a household56.9%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

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Customer service representatives pay in other Tennessee metros

Metros in the same state that are closest in size to Cleveland, TN. A statewide average can hide differences this large.

Customer service representative pay in Cleveland, TN: common questions

What is the median salary for customer service representatives in Cleveland, TN?

The BLS median annual wage for customer service representatives in the Cleveland, TN metro area was $37,600 in May 2025, about $3,133 a month or $18.08 an hour. Statewide, the Tennessee median for this job is $42,830, so the metro pays 12% below the state.

What is the hourly pay for customer service representatives in Cleveland, TN?

The median hourly wage for customer service representatives in Cleveland, TN was $18.08 in the BLS survey. One in ten earned less than $13.57 an hour and one in ten earned more than $26.63.

How many customer service representatives work in Cleveland, TN?

BLS estimated 590 jobs for customer service representatives in the metro in May 2025, or 13.8 of every 1,000 jobs. Its location quotient of 0.83 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Cleveland, TN?

BLS wage estimates for customer service representatives in Cleveland, TN run from $28,230 at the 10th percentile to $31,830 at the 25th, $45,780 at the 75th, and $55,380 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Cleveland, TN?

On a median gross salary of $37,600, an estimated $32,392 lands in net take-home pay per year ($1,246 biweekly) for a single filer claiming the standard deduction in Tennessee in 2026. Total tax withholding equals $5,208 (an effective rate of 13.9%).

How much do customer service representatives make per month in Cleveland, TN?

On the median annual salary of $37,600, gross monthly income is $3,133. After federal, FICA, and Tennessee state income taxes, estimated net take-home pay is $2,699 per month (or $1,246 every two weeks).

Is $37,600 a good salary in Cleveland, TN?

At $37,600, the median salary for customer service representatives is 56.9% of the Cleveland, TN median household income ($66,135). It is 7% below the $40,230 median for all jobs in the metro. The BEA regional price parity is 88.1, so prices here run 11.9% below the U.S. average.