Jackson, TN metro area · BLS May 2025 · Updated

How much does a customer service representative make in Jackson, TN?

In the Jackson, TN metropolitan area, customer service representatives earned a median of $38,680 a year ($18.60 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 970 of these jobs there. That is 14% below the $44,790 median for all jobs in the metro. The middle 80% earned between $29,790 and $55,950; these percentiles do not measure years of experience. Applying 2026 federal and Tennessee tax rules to the median leaves an estimated $33,259 in take-home pay.

Customer service representative pay in Jackson, TN at a glance

Median salary

$38,680$18.60 per hour · $3,223 monthly · BLS May 2025
10th percentile$29,790$14.32/hr
25th percentile$34,410$16.55/hr
75th percentile$47,360$22.77/hr
90th percentile$55,950$26.90/hr
Jobs in this metro970Location quotient 0.69 (U.S. = 1.00)
Against all jobs here14% belowAll-jobs median $44,790
Against Tennessee10% belowStatewide median $42,830
Against the U.S.14% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Jackson, TN after taxes

$38,680
$15,000$80,000
Filing status:
Gross salary breakdown$38,680
Net 86%
Fed 6%
FICA 8%
Annual take-home$33,259After all taxes
Monthly deposit$2,772Estimated per month
Biweekly paycheck$1,279Every 2 weeks (26/yr)
Effective tax rate14%Total tax burden
Federal income tax$2,462 / yr
Tennessee state income taxNo state wage tax$0
FICA (Social Security & Medicare)$2,959 / yr

Customer service representatives pay range in Jackson, TN, hourly and yearly

BLS May 2025 estimates for the Jackson, TN metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Jackson, TN metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (TN)
10th percentile$14.32/hr$2,483$29,790$26,116
25th percentile$16.55/hr$2,868$34,410$29,828
MedianMedian$18.60/hr$3,223$38,680$33,259
75th percentile$22.77/hr$3,947$47,360$40,234
90th percentile$26.90/hr$4,663$55,950$47,136

Is $38,680 a good salary in Jackson, TN?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$61,177Census Bureau ACS
Local price level (U.S. = 100)85.514.5% below national average
One paycheck vs. a household63.2%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Jackson, TN: common questions

What is the median salary for customer service representatives in Jackson, TN?

The BLS median annual wage for customer service representatives in the Jackson, TN metro area was $38,680 in May 2025, about $3,223 a month or $18.60 an hour. Statewide, the Tennessee median for this job is $42,830, so the metro pays 10% below the state.

What is the hourly pay for customer service representatives in Jackson, TN?

The median hourly wage for customer service representatives in Jackson, TN was $18.60 in the BLS survey. One in ten earned less than $14.32 an hour and one in ten earned more than $26.90.

How many customer service representatives work in Jackson, TN?

BLS estimated 970 jobs for customer service representatives in the metro in May 2025, or 11.5 of every 1,000 jobs. Its location quotient of 0.69 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Jackson, TN?

BLS wage estimates for customer service representatives in Jackson, TN run from $29,790 at the 10th percentile to $34,410 at the 25th, $47,360 at the 75th, and $55,950 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Jackson, TN?

On a median gross salary of $38,680, an estimated $33,259 lands in net take-home pay per year ($1,279 biweekly) for a single filer claiming the standard deduction in Tennessee in 2026. Total tax withholding equals $5,421 (an effective rate of 14%).

How much do customer service representatives make per month in Jackson, TN?

On the median annual salary of $38,680, gross monthly income is $3,223. After federal, FICA, and Tennessee state income taxes, estimated net take-home pay is $2,772 per month (or $1,279 every two weeks).

Is $38,680 a good salary in Jackson, TN?

At $38,680, the median salary for customer service representatives is 63.2% of the Jackson, TN median household income ($61,177). It is 14% below the $44,790 median for all jobs in the metro. The BEA regional price parity is 85.5, so prices here run 14.5% below the U.S. average.