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Dubuque, IA metro area · BLS May 2025 · Updated

How much does a customer service representative make in Dubuque, IA?

In the Dubuque, IA metropolitan area, customer service representatives earned a median of $46,670 a year ($22.44 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 1,880 of these jobs there. That is 4% below the $48,750 median for all jobs in the metro. The middle 80% earned between $37,050 and $61,690; these percentiles do not measure years of experience. Applying 2026 federal and Iowa tax rules to the median leaves an estimated $38,558 in take-home pay.

Customer service representative pay in Dubuque, IA at a glance

Median salary

$46,670$22.44 per hour · $3,889 monthly · BLS May 2025
10th percentile$37,050$17.81/hr
25th percentile$40,410$19.43/hr
75th percentile$56,670$27.25/hr
90th percentile$61,690$29.66/hr
Jobs in this metro1,880Location quotient 1.92 (U.S. = 1.00)
Against all jobs here4% belowAll-jobs median $48,750
Against Iowa1% aboveStatewide median $46,090
Against the U.S.4% aboveNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $47,000 a year leaves after tax in IowaFederal tax, FICA and Iowa withholding on that salary, with the other 49 states beside it.
By the hour$22 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $47,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $47,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation Iowa publishes a wage forThe biggest employers, the best paid, and what is distinctive about Iowa.

Customer service representative salary in Dubuque, IA after taxes

$46,670
$15,000$95,000
Filing status:
Gross salary breakdown$46,670
Net 83%
Fed 7%
IA 2%
FICA 8%
Annual take-home$38,558After all taxes
Monthly deposit$3,213Estimated per month
Biweekly paycheck$1,483Every 2 weeks (26/yr)
Effective tax rate17.4%Total tax burden
Federal income tax$3,420 / yr
Iowa state income tax$1,122 / yr
FICA (Social Security & Medicare)$3,570 / yr
Customize deductions in full Iowa calculator

Customer service representatives pay range in Dubuque, IA, hourly and yearly

BLS May 2025 estimates for the Dubuque, IA metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Dubuque, IA metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (IA)
10th percentile$17.81/hr$3,088$37,050$31,194
25th percentile$19.43/hr$3,368$40,410$33,766
MedianMedian$22.44/hr$3,889$46,670$38,558
75th percentile$27.25/hr$4,723$56,670$46,213
90th percentile$29.66/hr$5,141$61,690$50,056

Is $46,670 a good salary in Dubuque, IA?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$77,630Census Bureau ACS
Local price level (U.S. = 100)87.312.7% below national average
One paycheck vs. a household60.1%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

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Customer service representatives pay in other Iowa metros

Metros in the same state that are closest in size to Dubuque, IA. A statewide average can hide differences this large.

Customer service representative pay in Dubuque, IA: common questions

What is the median salary for customer service representatives in Dubuque, IA?

The BLS median annual wage for customer service representatives in the Dubuque, IA metro area was $46,670 in May 2025, about $3,889 a month or $22.44 an hour. Statewide, the Iowa median for this job is $46,090, so the metro pays 1% above the state.

What is the hourly pay for customer service representatives in Dubuque, IA?

The median hourly wage for customer service representatives in Dubuque, IA was $22.44 in the BLS survey. One in ten earned less than $17.81 an hour and one in ten earned more than $29.66.

How many customer service representatives work in Dubuque, IA?

BLS estimated 1,880 jobs for customer service representatives in the metro in May 2025, or 32.1 of every 1,000 jobs. Its location quotient of 1.92 means the job is more concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Dubuque, IA?

BLS wage estimates for customer service representatives in Dubuque, IA run from $37,050 at the 10th percentile to $40,410 at the 25th, $56,670 at the 75th, and $61,690 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Dubuque, IA?

On a median gross salary of $46,670, an estimated $38,558 lands in net take-home pay per year ($1,483 biweekly) for a single filer claiming the standard deduction in Iowa in 2026. Total tax withholding equals $8,112 (an effective rate of 17.4%).

How much do customer service representatives make per month in Dubuque, IA?

On the median annual salary of $46,670, gross monthly income is $3,889. After federal, FICA, and Iowa state income taxes, estimated net take-home pay is $3,213 per month (or $1,483 every two weeks).

Is $46,670 a good salary in Dubuque, IA?

At $46,670, the median salary for customer service representatives is 60.1% of the Dubuque, IA median household income ($77,630). It is 4% below the $48,750 median for all jobs in the metro. The BEA regional price parity is 87.3, so prices here run 12.7% below the U.S. average.