Fort Wayne, IN metro area · BLS May 2025 · Updated

How much does a customer service representative make in Fort Wayne, IN?

In the Fort Wayne, IN metropolitan area, customer service representatives earned a median of $45,200 a year ($21.73 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 3,020 of these jobs there. That is 5% below the $47,700 median for all jobs in the metro. The middle 80% earned between $31,450 and $59,930; these percentiles do not measure years of experience. Applying 2026 federal and Indiana tax rules to the median leaves an estimated $37,194 in take-home pay.

Customer service representative pay in Fort Wayne, IN at a glance

Median salary

$45,200$21.73 per hour · $3,767 monthly · BLS May 2025
10th percentile$31,450$15.12/hr
25th percentile$36,830$17.71/hr
75th percentile$50,730$24.39/hr
90th percentile$59,930$28.81/hr
Jobs in this metro3,020Location quotient 0.80 (U.S. = 1.00)
Against all jobs here5% belowAll-jobs median $47,700
Against Indiana5% aboveStatewide median $43,140
Against the U.S.1% aboveNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Fort Wayne, IN after taxes

$45,200
$15,000$95,000
Filing status:
Gross salary breakdown$45,200
Net 82%
Fed 7%
IN 3%
FICA 8%
Annual take-home$37,194After all taxes
Monthly deposit$3,100Estimated per month
Biweekly paycheck$1,431Every 2 weeks (26/yr)
Effective tax rate17.7%Total tax burden
Federal income tax$3,244 / yr
Indiana state income tax$1,304 / yr
FICA (Social Security & Medicare)$3,458 / yr

Customer service representatives pay range in Fort Wayne, IN, hourly and yearly

BLS May 2025 estimates for the Fort Wayne, IN metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Fort Wayne, IN metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (IN)
10th percentile$15.12/hr$2,621$31,450$26,552
25th percentile$17.71/hr$3,069$36,830$30,716
MedianMedian$21.73/hr$3,767$45,200$37,194
75th percentile$24.39/hr$4,228$50,730$41,475
90th percentile$28.81/hr$4,994$59,930$48,595

Is $45,200 a good salary in Fort Wayne, IN?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$71,213Census Bureau ACS
Local price level (U.S. = 100)92.67.4% below national average
One paycheck vs. a household63.5%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Fort Wayne, IN: common questions

What is the median salary for customer service representatives in Fort Wayne, IN?

The BLS median annual wage for customer service representatives in the Fort Wayne, IN metro area was $45,200 in May 2025, about $3,767 a month or $21.73 an hour. Statewide, the Indiana median for this job is $43,140, so the metro pays 5% above the state.

What is the hourly pay for customer service representatives in Fort Wayne, IN?

The median hourly wage for customer service representatives in Fort Wayne, IN was $21.73 in the BLS survey. One in ten earned less than $15.12 an hour and one in ten earned more than $28.81.

How many customer service representatives work in Fort Wayne, IN?

BLS estimated 3,020 jobs for customer service representatives in the metro in May 2025, or 13.4 of every 1,000 jobs. Its location quotient of 0.80 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Fort Wayne, IN?

BLS wage estimates for customer service representatives in Fort Wayne, IN run from $31,450 at the 10th percentile to $36,830 at the 25th, $50,730 at the 75th, and $59,930 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Fort Wayne, IN?

On a median gross salary of $45,200, an estimated $37,194 lands in net take-home pay per year ($1,431 biweekly) for a single filer claiming the standard deduction in Indiana in 2026. Total tax withholding equals $8,006 (an effective rate of 17.7%).

How much do customer service representatives make per month in Fort Wayne, IN?

On the median annual salary of $45,200, gross monthly income is $3,767. After federal, FICA, and Indiana state income taxes, estimated net take-home pay is $3,100 per month (or $1,431 every two weeks).

Is $45,200 a good salary in Fort Wayne, IN?

At $45,200, the median salary for customer service representatives is 63.5% of the Fort Wayne, IN median household income ($71,213). It is 5% below the $47,700 median for all jobs in the metro. The BEA regional price parity is 92.6, so prices here run 7.4% below the U.S. average.