South Bend-Mishawaka, IN-MI metro area · BLS May 2025 · Updated

How much does a customer service representative make in South Bend-Mishawaka, IN?

In the South Bend-Mishawaka, IN-MI metropolitan area, customer service representatives earned a median of $40,420 a year ($19.43 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 1,870 of these jobs there. That is 13% below the $46,540 median for all jobs in the metro. The middle 80% earned between $30,560 and $60,660; these percentiles do not measure years of experience. Applying 2026 federal and Indiana tax rules to the median leaves an estimated $33,495 in take-home pay.

Customer service representative pay in South Bend-Mishawaka, IN at a glance

Median salary

$40,420$19.43 per hour · $3,368 monthly · BLS May 2025
10th percentile$30,560$14.69/hr
25th percentile$34,940$16.80/hr
75th percentile$48,970$23.54/hr
90th percentile$60,660$29.16/hr
Jobs in this metro1,870Location quotient 0.85 (U.S. = 1.00)
Against all jobs here13% belowAll-jobs median $46,540
Against Indiana6% belowStatewide median $43,140
Against the U.S.10% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in South Bend-Mishawaka, IN after taxes

$40,420
$15,000$85,000
Filing status:
Gross salary breakdown$40,420
Net 83%
Fed 7%
IN 3%
FICA 8%
Annual take-home$33,495After all taxes
Monthly deposit$2,791Estimated per month
Biweekly paycheck$1,288Every 2 weeks (26/yr)
Effective tax rate17.1%Total tax burden
Federal income tax$2,670 / yr
Indiana state income tax$1,163 / yr
FICA (Social Security & Medicare)$3,092 / yr

Customer service representatives pay range in South Bend-Mishawaka, IN, hourly and yearly

BLS May 2025 estimates for the South Bend-Mishawaka, IN-MI metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the South Bend-Mishawaka, IN-MI metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (IN)
10th percentile$14.69/hr$2,547$30,560$25,863
25th percentile$16.80/hr$2,912$34,940$29,253
MedianMedian$19.43/hr$3,368$40,420$33,495
75th percentile$23.54/hr$4,081$48,970$40,112
90th percentile$29.16/hr$5,055$60,660$49,160

Is $40,420 a good salary in South Bend-Mishawaka, IN?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$67,217Census Bureau ACS
Local price level (U.S. = 100)92.97.1% below national average
One paycheck vs. a household60.1%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in South Bend-Mishawaka, IN: common questions

What is the median salary for customer service representatives in South Bend-Mishawaka, IN-MI?

The BLS median annual wage for customer service representatives in the South Bend-Mishawaka, IN-MI metro area was $40,420 in May 2025, about $3,368 a month or $19.43 an hour. Statewide, the Indiana median for this job is $43,140, so the metro pays 6% below the state.

What is the hourly pay for customer service representatives in South Bend-Mishawaka, IN-MI?

The median hourly wage for customer service representatives in South Bend-Mishawaka, IN-MI was $19.43 in the BLS survey. One in ten earned less than $14.69 an hour and one in ten earned more than $29.16.

How many customer service representatives work in South Bend-Mishawaka, IN-MI?

BLS estimated 1,870 jobs for customer service representatives in the metro in May 2025, or 14.2 of every 1,000 jobs. Its location quotient of 0.85 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in South Bend-Mishawaka, IN-MI?

BLS wage estimates for customer service representatives in South Bend-Mishawaka, IN-MI run from $30,560 at the 10th percentile to $34,940 at the 25th, $48,970 at the 75th, and $60,660 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in South Bend-Mishawaka, IN-MI?

On a median gross salary of $40,420, an estimated $33,495 lands in net take-home pay per year ($1,288 biweekly) for a single filer claiming the standard deduction in Indiana in 2026. Total tax withholding equals $6,925 (an effective rate of 17.1%).

How much do customer service representatives make per month in South Bend-Mishawaka, IN-MI?

On the median annual salary of $40,420, gross monthly income is $3,368. After federal, FICA, and Indiana state income taxes, estimated net take-home pay is $2,791 per month (or $1,288 every two weeks).

Is $40,420 a good salary in South Bend-Mishawaka, IN-MI?

At $40,420, the median salary for customer service representatives is 60.1% of the South Bend-Mishawaka, IN-MI median household income ($67,217). It is 13% below the $46,540 median for all jobs in the metro. The BEA regional price parity is 92.9, so prices here run 7.1% below the U.S. average.