Hartford-West Hartford-East Hartford, CT metro area · BLS May 2025 · Updated

How much does a customer service representative make in Hartford-West Hartford, CT?

In the Hartford-West Hartford-East Hartford, CT metropolitan area, customer service representatives earned a median of $48,050 a year ($23.10 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 9,750 of these jobs there. That is 20% below the $59,940 median for all jobs in the metro. The middle 80% earned between $37,220 and $71,890; these percentiles do not measure years of experience. Applying 2026 federal and Connecticut tax rules to the median leaves an estimated $39,067 in take-home pay.

Customer service representative pay in Hartford-West Hartford, CT at a glance

Median salary

$48,050$23.10 per hour · $4,004 monthly · BLS May 2025
10th percentile$37,220$17.90/hr
25th percentile$40,280$19.37/hr
75th percentile$59,740$28.72/hr
90th percentile$71,890$34.56/hr
Jobs in this metro9,750Location quotient 0.97 (U.S. = 1.00)
Against all jobs here20% belowAll-jobs median $59,940
Against Connecticutabout the same asStatewide median $48,090
Against the U.S.7% aboveNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Hartford-West Hartford, CT after taxes

$48,050
$15,000$100,000
Filing status:
Gross salary breakdown$48,050
Net 81%
Fed 7%
CT 4%
FICA 8%
Annual take-home$39,067After all taxes
Monthly deposit$3,256Estimated per month
Biweekly paycheck$1,503Every 2 weeks (26/yr)
Effective tax rate18.7%Total tax burden
Federal income tax$3,586 / yr
Connecticut state income tax$1,721 / yr
FICA (Social Security & Medicare)$3,676 / yr

Customer service representatives pay range in Hartford-West Hartford, CT, hourly and yearly

BLS May 2025 estimates for the Hartford-West Hartford-East Hartford, CT metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Hartford-West Hartford-East Hartford, CT metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (CT)
10th percentile$17.90/hr$3,102$37,220$31,087
25th percentile$19.37/hr$3,357$40,280$33,301
MedianMedian$23.10/hr$4,004$48,050$39,067
75th percentile$28.72/hr$4,978$59,740$47,876
90th percentile$34.56/hr$5,991$71,890$56,101

Is $48,050 a good salary in Hartford-West Hartford, CT?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$95,118Census Bureau ACS
Local price level (U.S. = 100)102.72.7% above national average
One paycheck vs. a household50.5%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Hartford-West Hartford, CT: common questions

What is the median salary for customer service representatives in Hartford-West Hartford-East Hartford, CT?

The BLS median annual wage for customer service representatives in the Hartford-West Hartford-East Hartford, CT metro area was $48,050 in May 2025, about $4,004 a month or $23.10 an hour. Statewide, the Connecticut median for this job is $48,090, so the metro pays about the same as the state.

What is the hourly pay for customer service representatives in Hartford-West Hartford-East Hartford, CT?

The median hourly wage for customer service representatives in Hartford-West Hartford-East Hartford, CT was $23.10 in the BLS survey. One in ten earned less than $17.90 an hour and one in ten earned more than $34.56.

How many customer service representatives work in Hartford-West Hartford-East Hartford, CT?

BLS estimated 9,750 jobs for customer service representatives in the metro in May 2025, or 16.3 of every 1,000 jobs. Its location quotient of 0.97 means the job is about as common here as in the country as a whole.

What is the pay range for customer service representatives in Hartford-West Hartford-East Hartford, CT?

BLS wage estimates for customer service representatives in Hartford-West Hartford-East Hartford, CT run from $37,220 at the 10th percentile to $40,280 at the 25th, $59,740 at the 75th, and $71,890 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Hartford-West Hartford-East Hartford, CT?

On a median gross salary of $48,050, an estimated $39,067 lands in net take-home pay per year ($1,503 biweekly) for a single filer claiming the standard deduction in Connecticut in 2026. Total tax withholding equals $8,983 (an effective rate of 18.7%).

How much do customer service representatives make per month in Hartford-West Hartford-East Hartford, CT?

On the median annual salary of $48,050, gross monthly income is $4,004. After federal, FICA, and Connecticut state income taxes, estimated net take-home pay is $3,256 per month (or $1,503 every two weeks).

Is $48,050 a good salary in Hartford-West Hartford-East Hartford, CT?

At $48,050, the median salary for customer service representatives is 50.5% of the Hartford-West Hartford-East Hartford, CT median household income ($95,118). It is 20% below the $59,940 median for all jobs in the metro. The BEA regional price parity is 102.7, so prices here run 2.7% above the U.S. average.