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New Haven, CT metro area · BLS May 2025 · Updated

How much does a customer service representative make in New Haven, CT?

In the New Haven, CT metropolitan area, customer service representatives earned a median of $47,490 a year ($22.83 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 3,520 of these jobs there. That is 21% below the $60,060 median for all jobs in the metro. The middle 80% earned between $37,330 and $76,330; these percentiles do not measure years of experience. Applying 2026 federal and Connecticut tax rules to the median leaves an estimated $38,640 in take-home pay.

Customer service representative pay in New Haven, CT at a glance

Median salary

$47,490$22.83 per hour · $3,958 monthly · BLS May 2025
10th percentile$37,330$17.95/hr
25th percentile$40,490$19.47/hr
75th percentile$61,230$29.44/hr
90th percentile$76,330$36.70/hr
Jobs in this metro3,520Location quotient 0.75 (U.S. = 1.00)
Against all jobs here21% belowAll-jobs median $60,060
Against Connecticut1% belowStatewide median $48,090
Against the U.S.6% aboveNational median $44,770

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Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $47,000 a year leaves after tax in ConnecticutFederal tax, FICA and Connecticut withholding on that salary, with the other 49 states beside it.
By the hour$23 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $47,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $47,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation Connecticut publishes a wage forThe biggest employers, the best paid, and what is distinctive about Connecticut.

Customer service representative salary in New Haven, CT after taxes

$47,490
$15,000$95,000
Filing status:
Gross salary breakdown$47,490
Net 81%
Fed 7%
CT 4%
FICA 8%
Annual take-home$38,640After all taxes
Monthly deposit$3,220Estimated per month
Biweekly paycheck$1,486Every 2 weeks (26/yr)
Effective tax rate18.6%Total tax burden
Federal income tax$3,519 / yr
Connecticut state income tax$1,698 / yr
FICA (Social Security & Medicare)$3,633 / yr
Customize deductions in full Connecticut calculator

Customer service representatives pay range in New Haven, CT, hourly and yearly

BLS May 2025 estimates for the New Haven, CT metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the New Haven, CT metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (CT)
10th percentile$17.95/hr$3,111$37,330$31,171
25th percentile$19.47/hr$3,374$40,490$33,461
MedianMedian$22.83/hr$3,958$47,490$38,640
75th percentile$29.44/hr$5,103$61,230$48,921
90th percentile$36.70/hr$6,361$76,330$58,980

Is $47,490 a good salary in New Haven, CT?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$88,197Census Bureau ACS
Local price level (U.S. = 100)104.64.6% above national average
One paycheck vs. a household53.8%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

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Customer service representatives pay in other Connecticut metros

Metros in the same state that are closest in size to New Haven, CT. A statewide average can hide differences this large.

Customer service representative pay in New Haven, CT: common questions

What is the median salary for customer service representatives in New Haven, CT?

The BLS median annual wage for customer service representatives in the New Haven, CT metro area was $47,490 in May 2025, about $3,958 a month or $22.83 an hour. Statewide, the Connecticut median for this job is $48,090, so the metro pays 1% below the state.

What is the hourly pay for customer service representatives in New Haven, CT?

The median hourly wage for customer service representatives in New Haven, CT was $22.83 in the BLS survey. One in ten earned less than $17.95 an hour and one in ten earned more than $36.70.

How many customer service representatives work in New Haven, CT?

BLS estimated 3,520 jobs for customer service representatives in the metro in May 2025, or 12.5 of every 1,000 jobs. Its location quotient of 0.75 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in New Haven, CT?

BLS wage estimates for customer service representatives in New Haven, CT run from $37,330 at the 10th percentile to $40,490 at the 25th, $61,230 at the 75th, and $76,330 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in New Haven, CT?

On a median gross salary of $47,490, an estimated $38,640 lands in net take-home pay per year ($1,486 biweekly) for a single filer claiming the standard deduction in Connecticut in 2026. Total tax withholding equals $8,850 (an effective rate of 18.6%).

How much do customer service representatives make per month in New Haven, CT?

On the median annual salary of $47,490, gross monthly income is $3,958. After federal, FICA, and Connecticut state income taxes, estimated net take-home pay is $3,220 per month (or $1,486 every two weeks).

Is $47,490 a good salary in New Haven, CT?

At $47,490, the median salary for customer service representatives is 53.8% of the New Haven, CT median household income ($88,197). It is 21% below the $60,060 median for all jobs in the metro. The BEA regional price parity is 104.6, so prices here run 4.6% above the U.S. average.