Louisville/Jefferson County, KY-IN metro area · BLS May 2025 · Updated

How much does a customer service representative make in Louisville/Jefferson County, KY?

In the Louisville/Jefferson County, KY-IN metropolitan area, customer service representatives earned a median of $41,600 a year ($20.00 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 13,630 of these jobs there. That is 14% below the $48,370 median for all jobs in the metro. The middle 80% earned between $31,350 and $61,240; these percentiles do not measure years of experience. Applying 2026 federal and Indiana tax rules to the median leaves an estimated $34,408 in take-home pay.

Customer service representative pay in Louisville/Jefferson County, KY at a glance

Median salary

$41,600$20.00 per hour · $3,467 monthly · BLS May 2025
10th percentile$31,350$15.07/hr
25th percentile$36,590$17.59/hr
75th percentile$49,170$23.64/hr
90th percentile$61,240$29.44/hr
Jobs in this metro13,630Location quotient 1.19 (U.S. = 1.00)
Against all jobs here14% belowAll-jobs median $48,370
Against Indiana4% belowStatewide median $43,140
Against the U.S.7% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Louisville/Jefferson County, KY after taxes

$41,600
$15,000$85,000
Filing status:
Gross salary breakdown$41,600
Net 83%
Fed 7%
IN 3%
FICA 8%
Annual take-home$34,408After all taxes
Monthly deposit$2,867Estimated per month
Biweekly paycheck$1,323Every 2 weeks (26/yr)
Effective tax rate17.3%Total tax burden
Federal income tax$2,812 / yr
Indiana state income tax$1,198 / yr
FICA (Social Security & Medicare)$3,182 / yr

Customer service representatives pay range in Louisville/Jefferson County, KY, hourly and yearly

BLS May 2025 estimates for the Louisville/Jefferson County, KY-IN metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Louisville/Jefferson County, KY-IN metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (IN)
10th percentile$15.07/hr$2,613$31,350$26,474
25th percentile$17.59/hr$3,049$36,590$30,530
MedianMedian$20.00/hr$3,467$41,600$34,408
75th percentile$23.64/hr$4,098$49,170$40,267
90th percentile$29.44/hr$5,103$61,240$49,609

Is $41,600 a good salary in Louisville/Jefferson County, KY?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$73,863Census Bureau ACS
Local price level (U.S. = 100)93.16.9% below national average
One paycheck vs. a household56.3%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Louisville/Jefferson County, KY: common questions

What is the median salary for customer service representatives in Louisville/Jefferson County, KY-IN?

The BLS median annual wage for customer service representatives in the Louisville/Jefferson County, KY-IN metro area was $41,600 in May 2025, about $3,467 a month or $20.00 an hour. Statewide, the Indiana median for this job is $43,140, so the metro pays 4% below the state.

What is the hourly pay for customer service representatives in Louisville/Jefferson County, KY-IN?

The median hourly wage for customer service representatives in Louisville/Jefferson County, KY-IN was $20.00 in the BLS survey. One in ten earned less than $15.07 an hour and one in ten earned more than $29.44.

How many customer service representatives work in Louisville/Jefferson County, KY-IN?

BLS estimated 13,630 jobs for customer service representatives in the metro in May 2025, or 19.9 of every 1,000 jobs. Its location quotient of 1.19 means the job is more concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Louisville/Jefferson County, KY-IN?

BLS wage estimates for customer service representatives in Louisville/Jefferson County, KY-IN run from $31,350 at the 10th percentile to $36,590 at the 25th, $49,170 at the 75th, and $61,240 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Louisville/Jefferson County, KY-IN?

On a median gross salary of $41,600, an estimated $34,408 lands in net take-home pay per year ($1,323 biweekly) for a single filer claiming the standard deduction in Indiana in 2026. Total tax withholding equals $7,192 (an effective rate of 17.3%).

How much do customer service representatives make per month in Louisville/Jefferson County, KY-IN?

On the median annual salary of $41,600, gross monthly income is $3,467. After federal, FICA, and Indiana state income taxes, estimated net take-home pay is $2,867 per month (or $1,323 every two weeks).

Is $41,600 a good salary in Louisville/Jefferson County, KY-IN?

At $41,600, the median salary for customer service representatives is 56.3% of the Louisville/Jefferson County, KY-IN median household income ($73,863). It is 14% below the $48,370 median for all jobs in the metro. The BEA regional price parity is 93.1, so prices here run 6.9% below the U.S. average.