Indianapolis-Carmel-Greenwood, IN metro area · BLS May 2025 · Updated

How much does a customer service representative make in Indianapolis-Carmel, IN?

In the Indianapolis-Carmel-Greenwood, IN metropolitan area, customer service representatives earned a median of $43,460 a year ($20.90 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 17,830 of these jobs there. That is 12% below the $49,340 median for all jobs in the metro. The middle 80% earned between $31,790 and $64,150; these percentiles do not measure years of experience. Applying 2026 federal and Indiana tax rules to the median leaves an estimated $35,848 in take-home pay.

Customer service representative pay in Indianapolis-Carmel, IN at a glance

Median salary

$43,460$20.90 per hour · $3,622 monthly · BLS May 2025
10th percentile$31,790$15.29/hr
25th percentile$36,660$17.63/hr
75th percentile$51,230$24.63/hr
90th percentile$64,150$30.84/hr
Jobs in this metro17,830Location quotient 0.97 (U.S. = 1.00)
Against all jobs here12% belowAll-jobs median $49,340
Against Indiana1% aboveStatewide median $43,140
Against the U.S.3% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Indianapolis-Carmel, IN after taxes

$43,460
$15,000$90,000
Filing status:
Gross salary breakdown$43,460
Net 82%
Fed 7%
IN 3%
FICA 8%
Annual take-home$35,848After all taxes
Monthly deposit$2,987Estimated per month
Biweekly paycheck$1,379Every 2 weeks (26/yr)
Effective tax rate17.5%Total tax burden
Federal income tax$3,035 / yr
Indiana state income tax$1,253 / yr
FICA (Social Security & Medicare)$3,325 / yr

Customer service representatives pay range in Indianapolis-Carmel, IN, hourly and yearly

BLS May 2025 estimates for the Indianapolis-Carmel-Greenwood, IN metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Indianapolis-Carmel-Greenwood, IN metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (IN)
10th percentile$15.29/hr$2,649$31,790$26,815
25th percentile$17.63/hr$3,055$36,660$30,584
MedianMedian$20.90/hr$3,622$43,460$35,848
75th percentile$24.63/hr$4,269$51,230$41,862
90th percentile$30.84/hr$5,346$64,150$51,862

Is $43,460 a good salary in Indianapolis-Carmel, IN?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$79,852Census Bureau ACS
Local price level (U.S. = 100)95.74.3% below national average
One paycheck vs. a household54.4%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Indianapolis-Carmel, IN: common questions

What is the median salary for customer service representatives in Indianapolis-Carmel-Greenwood, IN?

The BLS median annual wage for customer service representatives in the Indianapolis-Carmel-Greenwood, IN metro area was $43,460 in May 2025, about $3,622 a month or $20.90 an hour. Statewide, the Indiana median for this job is $43,140, so the metro pays 1% above the state.

What is the hourly pay for customer service representatives in Indianapolis-Carmel-Greenwood, IN?

The median hourly wage for customer service representatives in Indianapolis-Carmel-Greenwood, IN was $20.90 in the BLS survey. One in ten earned less than $15.29 an hour and one in ten earned more than $30.84.

How many customer service representatives work in Indianapolis-Carmel-Greenwood, IN?

BLS estimated 17,830 jobs for customer service representatives in the metro in May 2025, or 16.1 of every 1,000 jobs. Its location quotient of 0.97 means the job is about as common here as in the country as a whole.

What is the pay range for customer service representatives in Indianapolis-Carmel-Greenwood, IN?

BLS wage estimates for customer service representatives in Indianapolis-Carmel-Greenwood, IN run from $31,790 at the 10th percentile to $36,660 at the 25th, $51,230 at the 75th, and $64,150 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Indianapolis-Carmel-Greenwood, IN?

On a median gross salary of $43,460, an estimated $35,848 lands in net take-home pay per year ($1,379 biweekly) for a single filer claiming the standard deduction in Indiana in 2026. Total tax withholding equals $7,612 (an effective rate of 17.5%).

How much do customer service representatives make per month in Indianapolis-Carmel-Greenwood, IN?

On the median annual salary of $43,460, gross monthly income is $3,622. After federal, FICA, and Indiana state income taxes, estimated net take-home pay is $2,987 per month (or $1,379 every two weeks).

Is $43,460 a good salary in Indianapolis-Carmel-Greenwood, IN?

At $43,460, the median salary for customer service representatives is 54.4% of the Indianapolis-Carmel-Greenwood, IN median household income ($79,852). It is 12% below the $49,340 median for all jobs in the metro. The BEA regional price parity is 95.7, so prices here run 4.3% below the U.S. average.