Customer service representative pay in New York-Newark, NY at a glance
Median salary
$49,590$23.84 per hour · $4,133 monthly · BLS May 2025Run the numbers on your own pay
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Customer service representative salary in New York-Newark, NY after taxes
Customer service representatives pay range in New York-Newark, NY, hourly and yearly
BLS May 2025 estimates for the New York-Newark-Jersey City, NY-NJ metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.
| Percentile | Hourly | Monthly | Yearly | After tax a year (NJ) |
|---|---|---|---|---|
| 10th percentile | $17.75/hr | $3,078 | $36,930 | $31,278 |
| 25th percentile | $20.70/hr | $3,588 | $43,060 | $35,947 |
| MedianMedian | $23.84/hr | $4,133 | $49,590 | $40,833 |
| 75th percentile | $29.78/hr | $5,162 | $61,940 | $50,074 |
| 90th percentile | $37.16/hr | $6,441 | $77,290 | $60,470 |
Is $49,590 a good salary in New York-Newark, NY?
It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.
Customer service representatives pay in New Jersey and across the U.S.
The same job statewide and nationally, and a calculator for your own paycheck.
Customer service representative pay in New York-Newark, NY: common questions
What is the median salary for customer service representatives in New York-Newark-Jersey City, NY-NJ?
The BLS median annual wage for customer service representatives in the New York-Newark-Jersey City, NY-NJ metro area was $49,590 in May 2025, about $4,133 a month or $23.84 an hour. Statewide, the New Jersey median for this job is $47,740, so the metro pays 4% above the state.
What is the hourly pay for customer service representatives in New York-Newark-Jersey City, NY-NJ?
The median hourly wage for customer service representatives in New York-Newark-Jersey City, NY-NJ was $23.84 in the BLS survey. One in ten earned less than $17.75 an hour and one in ten earned more than $37.16.
How many customer service representatives work in New York-Newark-Jersey City, NY-NJ?
BLS estimated 125,570 jobs for customer service representatives in the metro in May 2025, or 13.2 of every 1,000 jobs. Its location quotient of 0.79 means the job is less concentrated here than in the country as a whole.
What is the pay range for customer service representatives in New York-Newark-Jersey City, NY-NJ?
BLS wage estimates for customer service representatives in New York-Newark-Jersey City, NY-NJ run from $36,930 at the 10th percentile to $43,060 at the 25th, $61,940 at the 75th, and $77,290 at the 90th. These are points in the wage distribution, not experience levels.
How much do customer service representatives take home after taxes in New York-Newark-Jersey City, NY-NJ?
On a median gross salary of $49,590, an estimated $40,833 lands in net take-home pay per year ($1,571 biweekly) for a single filer claiming the standard deduction in New Jersey in 2026. Total tax withholding equals $8,757 (an effective rate of 17.7%).
How much do customer service representatives make per month in New York-Newark-Jersey City, NY-NJ?
On the median annual salary of $49,590, gross monthly income is $4,133. After federal, FICA, and New Jersey state income taxes, estimated net take-home pay is $3,403 per month (or $1,571 every two weeks).
Is $49,590 a good salary in New York-Newark-Jersey City, NY-NJ?
At $49,590, the median salary for customer service representatives is 50% of the New York-Newark-Jersey City, NY-NJ median household income ($99,155). It is 19% below the $61,430 median for all jobs in the metro. The BEA regional price parity is 112.6, so prices here run 12.6% above the U.S. average.