Omaha, NE-IA metro area · BLS May 2025 · Updated

How much does a customer service representative make in Omaha, NE?

In the Omaha, NE-IA metropolitan area, customer service representatives earned a median of $44,260 a year ($21.28 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 8,810 of these jobs there. That is 11% below the $49,660 median for all jobs in the metro. The middle 80% earned between $34,040 and $60,170; these percentiles do not measure years of experience. Applying 2026 federal and Iowa tax rules to the median leaves an estimated $36,713 in take-home pay.

Customer service representative pay in Omaha, NE at a glance

Median salary

$44,260$21.28 per hour · $3,688 monthly · BLS May 2025
10th percentile$34,040$16.36/hr
25th percentile$37,060$17.82/hr
75th percentile$50,380$24.22/hr
90th percentile$60,170$28.93/hr
Jobs in this metro8,810Location quotient 1.06 (U.S. = 1.00)
Against all jobs here11% belowAll-jobs median $49,660
Against Iowa4% belowStatewide median $46,090
Against the U.S.1% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Omaha, NE after taxes

$44,260
$15,000$90,000
Filing status:
Gross salary breakdown$44,260
Net 83%
Fed 7%
IA 2%
FICA 8%
Annual take-home$36,713After all taxes
Monthly deposit$3,059Estimated per month
Biweekly paycheck$1,412Every 2 weeks (26/yr)
Effective tax rate17.1%Total tax burden
Federal income tax$3,131 / yr
Iowa state income tax$1,030 / yr
FICA (Social Security & Medicare)$3,386 / yr

Customer service representatives pay range in Omaha, NE, hourly and yearly

BLS May 2025 estimates for the Omaha, NE-IA metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Omaha, NE-IA metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (IA)
10th percentile$16.36/hr$2,837$34,040$28,889
25th percentile$17.82/hr$3,088$37,060$31,201
MedianMedian$21.28/hr$3,688$44,260$36,713
75th percentile$24.22/hr$4,198$50,380$41,398
90th percentile$28.93/hr$5,014$60,170$48,892

Is $44,260 a good salary in Omaha, NE?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$84,829Census Bureau ACS
Local price level (U.S. = 100)91.98.1% below national average
One paycheck vs. a household52.2%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Omaha, NE: common questions

What is the median salary for customer service representatives in Omaha, NE-IA?

The BLS median annual wage for customer service representatives in the Omaha, NE-IA metro area was $44,260 in May 2025, about $3,688 a month or $21.28 an hour. Statewide, the Iowa median for this job is $46,090, so the metro pays 4% below the state.

What is the hourly pay for customer service representatives in Omaha, NE-IA?

The median hourly wage for customer service representatives in Omaha, NE-IA was $21.28 in the BLS survey. One in ten earned less than $16.36 an hour and one in ten earned more than $28.93.

How many customer service representatives work in Omaha, NE-IA?

BLS estimated 8,810 jobs for customer service representatives in the metro in May 2025, or 17.7 of every 1,000 jobs. Its location quotient of 1.06 means the job is more concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Omaha, NE-IA?

BLS wage estimates for customer service representatives in Omaha, NE-IA run from $34,040 at the 10th percentile to $37,060 at the 25th, $50,380 at the 75th, and $60,170 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Omaha, NE-IA?

On a median gross salary of $44,260, an estimated $36,713 lands in net take-home pay per year ($1,412 biweekly) for a single filer claiming the standard deduction in Iowa in 2026. Total tax withholding equals $7,547 (an effective rate of 17.1%).

How much do customer service representatives make per month in Omaha, NE-IA?

On the median annual salary of $44,260, gross monthly income is $3,688. After federal, FICA, and Iowa state income taxes, estimated net take-home pay is $3,059 per month (or $1,412 every two weeks).

Is $44,260 a good salary in Omaha, NE-IA?

At $44,260, the median salary for customer service representatives is 52.2% of the Omaha, NE-IA median household income ($84,829). It is 11% below the $49,660 median for all jobs in the metro. The BEA regional price parity is 91.9, so prices here run 8.1% below the U.S. average.