Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metro area · BLS May 2025 · Updated

How much does a customer service representative make in Philadelphia-Camden, PA?

In the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metropolitan area, customer service representatives earned a median of $47,070 a year ($22.63 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 41,740 of these jobs there. That is 13% below the $54,310 median for all jobs in the metro. The middle 80% earned between $34,040 and $67,650; these percentiles do not measure years of experience. Applying 2026 federal and Delaware tax rules to the median leaves an estimated $38,065 in take-home pay.

Customer service representative pay in Philadelphia-Camden, PA at a glance

Median salary

$47,070$22.63 per hour · $3,923 monthly · BLS May 2025
10th percentile$34,040$16.37/hr
25th percentile$38,080$18.31/hr
75th percentile$57,160$27.48/hr
90th percentile$67,650$32.53/hr
Jobs in this metro41,740Location quotient 0.86 (U.S. = 1.00)
Against all jobs here13% belowAll-jobs median $54,310
Against Delaware2% belowStatewide median $48,190
Against the U.S.5% aboveNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Philadelphia-Camden, PA after taxes

$47,070
$15,000$95,000
Filing status:
Gross salary breakdown$47,070
Net 81%
Fed 7%
DE 4%
FICA 8%
Annual take-home$38,065After all taxes
Monthly deposit$3,172Estimated per month
Biweekly paycheck$1,464Every 2 weeks (26/yr)
Effective tax rate19.1%Total tax burden
Federal income tax$3,468 / yr
Delaware state income tax$1,936 / yr
FICA (Social Security & Medicare)$3,601 / yr

Customer service representatives pay range in Philadelphia-Camden, PA, hourly and yearly

BLS May 2025 estimates for the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (DE)
10th percentile$16.37/hr$2,837$34,040$28,319
25th percentile$18.31/hr$3,173$38,080$31,341
MedianMedian$22.63/hr$3,923$47,070$38,065
75th percentile$27.48/hr$4,763$57,160$45,613
90th percentile$32.53/hr$5,638$67,650$53,298

Is $47,070 a good salary in Philadelphia-Camden, PA?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$91,289Census Bureau ACS
Local price level (U.S. = 100)102.62.6% above national average
One paycheck vs. a household51.6%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Philadelphia-Camden, PA: common questions

What is the median salary for customer service representatives in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD?

The BLS median annual wage for customer service representatives in the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metro area was $47,070 in May 2025, about $3,923 a month or $22.63 an hour. Statewide, the Delaware median for this job is $48,190, so the metro pays 2% below the state.

What is the hourly pay for customer service representatives in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD?

The median hourly wage for customer service representatives in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD was $22.63 in the BLS survey. One in ten earned less than $16.37 an hour and one in ten earned more than $32.53.

How many customer service representatives work in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD?

BLS estimated 41,740 jobs for customer service representatives in the metro in May 2025, or 14.4 of every 1,000 jobs. Its location quotient of 0.86 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD?

BLS wage estimates for customer service representatives in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD run from $34,040 at the 10th percentile to $38,080 at the 25th, $57,160 at the 75th, and $67,650 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD?

On a median gross salary of $47,070, an estimated $38,065 lands in net take-home pay per year ($1,464 biweekly) for a single filer claiming the standard deduction in Delaware in 2026. Total tax withholding equals $9,005 (an effective rate of 19.1%).

How much do customer service representatives make per month in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD?

On the median annual salary of $47,070, gross monthly income is $3,923. After federal, FICA, and Delaware state income taxes, estimated net take-home pay is $3,172 per month (or $1,464 every two weeks).

Is $47,070 a good salary in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD?

At $47,070, the median salary for customer service representatives is 51.6% of the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD median household income ($91,289). It is 13% below the $54,310 median for all jobs in the metro. The BEA regional price parity is 102.6, so prices here run 2.6% above the U.S. average.