Pittsburgh, PA metro area · BLS May 2025 · Updated

How much does a customer service representative make in Pittsburgh, PA?

In the Pittsburgh, PA metropolitan area, customer service representatives earned a median of $42,790 a year ($20.57 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 17,280 of these jobs there. That is 14% below the $49,650 median for all jobs in the metro. The middle 80% earned between $31,110 and $60,300; these percentiles do not measure years of experience. Applying 2026 federal and Pennsylvania tax rules to the median leaves an estimated $35,248 in take-home pay.

Customer service representative pay in Pittsburgh, PA at a glance

Median salary

$42,790$20.57 per hour · $3,566 monthly · BLS May 2025
10th percentile$31,110$14.96/hr
25th percentile$36,240$17.42/hr
75th percentile$49,120$23.61/hr
90th percentile$60,300$28.99/hr
Jobs in this metro17,280Location quotient 0.93 (U.S. = 1.00)
Against all jobs here14% belowAll-jobs median $49,650
Against Pennsylvania4% belowStatewide median $44,630
Against the U.S.4% belowNational median $44,770

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Pittsburgh, PA after taxes

$42,790
$15,000$90,000
Filing status:
Gross salary breakdown$42,790
Net 82%
Fed 7%
PA 3%
FICA 8%
Annual take-home$35,248After all taxes
Monthly deposit$2,937Estimated per month
Biweekly paycheck$1,356Every 2 weeks (26/yr)
Effective tax rate17.6%Total tax burden
Federal income tax$2,955 / yr
Pennsylvania state income tax$1,314 / yr
FICA (Social Security & Medicare)$3,273 / yr

Customer service representatives pay range in Pittsburgh, PA, hourly and yearly

BLS May 2025 estimates for the Pittsburgh, PA metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Pittsburgh, PA metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (PA)
10th percentile$14.96/hr$2,593$31,110$26,222
25th percentile$17.42/hr$3,020$36,240$30,186
MedianMedian$20.57/hr$3,566$42,790$35,248
75th percentile$23.61/hr$4,093$49,120$40,140
90th percentile$28.99/hr$5,025$60,300$48,780

Is $42,790 a good salary in Pittsburgh, PA?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$75,762Census Bureau ACS
Local price level (U.S. = 100)94.75.3% below national average
One paycheck vs. a household56.5%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Pittsburgh, PA: common questions

What is the median salary for customer service representatives in Pittsburgh, PA?

The BLS median annual wage for customer service representatives in the Pittsburgh, PA metro area was $42,790 in May 2025, about $3,566 a month or $20.57 an hour. Statewide, the Pennsylvania median for this job is $44,630, so the metro pays 4% below the state.

What is the hourly pay for customer service representatives in Pittsburgh, PA?

The median hourly wage for customer service representatives in Pittsburgh, PA was $20.57 in the BLS survey. One in ten earned less than $14.96 an hour and one in ten earned more than $28.99.

How many customer service representatives work in Pittsburgh, PA?

BLS estimated 17,280 jobs for customer service representatives in the metro in May 2025, or 15.5 of every 1,000 jobs. Its location quotient of 0.93 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Pittsburgh, PA?

BLS wage estimates for customer service representatives in Pittsburgh, PA run from $31,110 at the 10th percentile to $36,240 at the 25th, $49,120 at the 75th, and $60,300 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Pittsburgh, PA?

On a median gross salary of $42,790, an estimated $35,248 lands in net take-home pay per year ($1,356 biweekly) for a single filer claiming the standard deduction in Pennsylvania in 2026. Total tax withholding equals $7,542 (an effective rate of 17.6%).

How much do customer service representatives make per month in Pittsburgh, PA?

On the median annual salary of $42,790, gross monthly income is $3,566. After federal, FICA, and Pennsylvania state income taxes, estimated net take-home pay is $2,937 per month (or $1,356 every two weeks).

Is $42,790 a good salary in Pittsburgh, PA?

At $42,790, the median salary for customer service representatives is 56.5% of the Pittsburgh, PA median household income ($75,762). It is 14% below the $49,650 median for all jobs in the metro. The BEA regional price parity is 94.7, so prices here run 5.3% below the U.S. average.