Harrisburg-Carlisle, PA metro area · BLS May 2025 · Updated

How much does a customer service representative make in Harrisburg-Carlisle, PA?

In the Harrisburg-Carlisle, PA metropolitan area, customer service representatives earned a median of $42,600 a year ($20.48 an hour) in May 2025, according to the BLS Occupational Employment and Wage Statistics survey for the metro. BLS counted 5,040 of these jobs there. That is 14% below the $49,610 median for all jobs in the metro. The middle 80% earned between $29,230 and $61,710; these percentiles do not measure years of experience. Applying 2026 federal and Pennsylvania tax rules to the median leaves an estimated $35,101 in take-home pay.

Customer service representative pay in Harrisburg-Carlisle, PA at a glance

Median salary

$42,600$20.48 per hour · $3,550 monthly · BLS May 2025
10th percentile$29,230$14.05/hr
25th percentile$35,510$17.07/hr
75th percentile$48,840$23.48/hr
90th percentile$61,710$29.67/hr
Jobs in this metro5,040Location quotient 0.90 (U.S. = 1.00)
Against all jobs here14% belowAll-jobs median $49,610
Against Pennsylvania5% belowStatewide median $44,630
Against the U.S.5% belowNational median $44,770

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Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Customer service representative salary in Harrisburg-Carlisle, PA after taxes

$42,600
$15,000$90,000
Filing status:
Gross salary breakdown$42,600
Net 82%
Fed 7%
PA 3%
FICA 8%
Annual take-home$35,101After all taxes
Monthly deposit$2,925Estimated per month
Biweekly paycheck$1,350Every 2 weeks (26/yr)
Effective tax rate17.6%Total tax burden
Federal income tax$2,932 / yr
Pennsylvania state income tax$1,308 / yr
FICA (Social Security & Medicare)$3,259 / yr

Customer service representatives pay range in Harrisburg-Carlisle, PA, hourly and yearly

BLS May 2025 estimates for the Harrisburg-Carlisle, PA metropolitan statistical area. Monthly and take-home figures are ours, computed from the annual wage.

What customer service representatives earned in the Harrisburg-Carlisle, PA metro area, May 2025
PercentileHourlyMonthlyYearlyAfter tax a year (PA)
10th percentile$14.05/hr$2,436$29,230$24,769
25th percentile$17.07/hr$2,959$35,510$29,622
MedianMedian$20.48/hr$3,550$42,600$35,101
75th percentile$23.48/hr$4,070$48,840$39,924
90th percentile$29.67/hr$5,143$61,710$49,869

Is $42,600 a good salary in Harrisburg-Carlisle, PA?

It depends on what else people there earn and what things cost. Here is the median for customer service representatives next to both.

Median household income$80,919Census Bureau ACS
Local price level (U.S. = 100)98.71.3% below national average
One paycheck vs. a household52.6%of area median income

The same job statewide and nationally, and a calculator for your own paycheck.

Customer service representative pay in Harrisburg-Carlisle, PA: common questions

What is the median salary for customer service representatives in Harrisburg-Carlisle, PA?

The BLS median annual wage for customer service representatives in the Harrisburg-Carlisle, PA metro area was $42,600 in May 2025, about $3,550 a month or $20.48 an hour. Statewide, the Pennsylvania median for this job is $44,630, so the metro pays 5% below the state.

What is the hourly pay for customer service representatives in Harrisburg-Carlisle, PA?

The median hourly wage for customer service representatives in Harrisburg-Carlisle, PA was $20.48 in the BLS survey. One in ten earned less than $14.05 an hour and one in ten earned more than $29.67.

How many customer service representatives work in Harrisburg-Carlisle, PA?

BLS estimated 5,040 jobs for customer service representatives in the metro in May 2025, or 15.1 of every 1,000 jobs. Its location quotient of 0.90 means the job is less concentrated here than in the country as a whole.

What is the pay range for customer service representatives in Harrisburg-Carlisle, PA?

BLS wage estimates for customer service representatives in Harrisburg-Carlisle, PA run from $29,230 at the 10th percentile to $35,510 at the 25th, $48,840 at the 75th, and $61,710 at the 90th. These are points in the wage distribution, not experience levels.

How much do customer service representatives take home after taxes in Harrisburg-Carlisle, PA?

On a median gross salary of $42,600, an estimated $35,101 lands in net take-home pay per year ($1,350 biweekly) for a single filer claiming the standard deduction in Pennsylvania in 2026. Total tax withholding equals $7,499 (an effective rate of 17.6%).

How much do customer service representatives make per month in Harrisburg-Carlisle, PA?

On the median annual salary of $42,600, gross monthly income is $3,550. After federal, FICA, and Pennsylvania state income taxes, estimated net take-home pay is $2,925 per month (or $1,350 every two weeks).

Is $42,600 a good salary in Harrisburg-Carlisle, PA?

At $42,600, the median salary for customer service representatives is 52.6% of the Harrisburg-Carlisle, PA median household income ($80,919). It is 14% below the $49,610 median for all jobs in the metro. The BEA regional price parity is 98.7, so prices here run 1.3% below the U.S. average.